Admin & User Passwords Reset After Unit Reboot

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Jenn:
Hello,

I have several OBi202 units and all of them will lose your custom admin and user passwords after a reboot or power-cycle. The passwords will revert to the default passwords.

Has any users experienced this bug? Is OBi aware of this bug?

This bug existed in the last several firmwares. I am now on the most current firmware (as of 2012-09-27) and still experience this bug.

My device info:
HardwareVersion   1.3
SoftwareVersion   3.0.0 (Build: 3397)


Thanks for reading.  ;)

QBZappy:
See if it is not being over written by the web portal.

Jenn:
Hello QBZappy and thank you for your reply.

No, it does not appear that the Web portal is overwriting the passwords.

In the Web portal, I can only see the ability to change the user password but I cannot find that option for the admin password. On the device, both the admin and user passwords are being reset to their default.

(Web Portal Section: OBi Expert Configuration > System Management > Device Admin)

QBZappy:
Jenn,

Before entering the Expert section you can see this: Webpage Admin Password =  ?

Jenn:
Hi QBZappy,

I overlooked the "Webpage Admin Password" box, thank you for pointing that out.

Your suggestion seems to have fixed the problem.

I should note (for anyone else) that I had to simultaneously save the same custom password on both the OBiTalk Web site and the device to get it to work.

Thanks again, QBZappy!

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