HELP ! Callcentric... service is dead
HMishra:
Ok, I see now how it can useful despite the possibility of false positives.
lhm.:
HMishra's suggestion is similar to what I am using, gv911.com and dialing in to a PSTN/DID {(<911:14242798234>):sp1} and Phone Port has a primary line of TrunkGroup1 w/3 providers. Any calls to the gv911 # that are not in their caller id database are forwarded to a national 911 call center, where a live person will forward the call to my local 911 emergency center. My area supports www.smart911.com, so my cell is a good alternative as well. CallCentric has a similar national 911 call center setup/failover, it's just not reachable via PSTN/DID.
Rick:
Quote from: QBZappy on October 06, 2012, 09:04:49 am
An early warning system would also be interesting, as I can see that a few people were surprised to read on this forum that CC was down and didn't realize the implications of 911 availability.
...An interesting one since everyone here has a gmail account is to consider using a little know feature of Google called "Google Alerts Monitor". ( http://www.google.com/alerts ) In the Search query we can type a
1) search criteria something like: Callcentric down OR Callcentric Network down OR OBiTALK down OR obitalk service down OR voipms down ("OR" adds another search term, you get the idea)
2) Result type: Everything
3) How often: As it happens
4) How many: Only the best results
5) Your email: yourname@gmail.com (An email will be sent to your attention alerting you of a potential problem)
I was one who found out that Callcentric was down via the Obi forum. I made the changes late last night and was (and still am) up and running. I then said to my wife "maybe I need to call the test number daily". Just read your post and went "DUH". Setup an alert immediately. Freakin' right in front of my nose. I use the alerts to monitor business news, but no reason I can't get a Callcentric or OBi alert.
Thanks! :D
Rick:
I have to say I was appalled to log into Callcentric today and see that the solution they came up with is no longer working because "Unfortunately due to this new information being publicly released, outside of Callcentric, our new servers have also been affected. As such, the work-around that we developed and the information provided yesterday will no longer work.".
I am shocked that their solution was foiled because anyone with the new server info can now attack the new servers. I figured they had developed a solution on the new servers, not just sent traffic elsewhere. Posting the solution publicly is a bad excuse, any idiot trying to sabotage Callcentric simply needs a free account and to log on and see the solution.
I certainly hope they've contacted the proper authorities including the FBI or other agencies. Preventing E911 calls from going through WILL result in loss of life, and the person doing this will be liable for manslaughter.
carl:
QBZappy : I experienced several longer lasting failures of the cellular system and I am not talking about issues like congested system which does not allow you to make an outgoing call . I even experienced POTS failures.
Back up is indeed the way to go; and not just because of 911 which is just one of mukltiple issues for me. I have a back up cell phone, prepaid from different provider on an entirely different network and 3 VOIP providers.
But I am truly frustrated that such a highly rated company as Callectric did not bother to send out an e-mail about the problem. I only use Callcentric a couple of times a week and I found out about it from this forum. This is bad.
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