CallerID incorrect when using Blind Transfer feature *98 (or attended transfer)

<< < (2/2)

OBiSupport:
Glenn Geller,
If you have not done so already, please contact support@obihai.com with details on the way you are doing the blind transfer.
Thank you,
Obihai Support

OBiSupport:
Try this:
In the ITSP settings, SIP section, enable X_UseRefer.
By default, it is disabled.

GGellerVDOTel:
Quote from: OBiSupport on October 08, 2012, 05:20:20 pm

Try this:
In the ITSP settings, SIP section, enable X_UseRefer.
By default, it is disabled.




Actually, I received a call from Obihai directly today, suggesting this as a possible fix.

It works and solves my problem exactly, and no longer "bridges" the transfer.

Exactly what I needed. Thanks again.

Glenn Geller
VDO-Ph International

QBZappy:
GGellerVDOTel,

Glad it worked out.

Why don't you introduce your company to us.

davefred99:
Quote from: OBiSupport on October 08, 2012, 05:20:20 pm

Try this:
In the ITSP settings, SIP section, enable X_UseRefer.
By default, it is disabled.




Could you expand on what the (Enable X_UseRefer.) function is?

I ask because I am using one of my SP's as an extension to my asterisk server and when a call comes into my Asterisk and is routed to an extension it gives me the extension number and not the CID of the calling party.

I should ad that I have set up an set up my GV account on sp1 to ring both PH1 and SP2 which is the sp connected to the Asterisk box.

Clear as mud I hope ?  

Navigation

[0] Message Index

[*] Previous page