google voice call forwarding

[vmcmahon]

Hi Guys. I am still having issues with call centric from their outage this week even tho they claim its mostly resolved, so I need to eliminate them from my system at least for now as I am not getting calls.

I have 2 GV numbers on 2 Separate GV accounts. GV1 is setup on SP2, GV2 is setup on SP3 (CC is SP1 - if it ever starts to work again)

GV1 is my main line - Rings on Line one on my 2 line phone.
GV2 is my employee line - Rings on Line two in my 2 line phone.

When I am on Line 1, on a call from GV1, and I get a second call to GV1 - I need it to rollover to the second Line on my Phone. Up until this past few days when Callcentric started having issues, I had GV1 forwarded (within GV) to callcentric, and when I was on Line 1, a second call would rollover to Line 2 just fine. Now that Callcentric is out of the picture, I cannot get the system to see when GV has a call waiting and send it to the second Line.

within the settings, I have

SP2 calling features:

CallForwardOnBusyEnable   checked         
CallForwardOnBusyNumber      {PH2}

Phone 1 calling features:

callwaitingenable          Unchecked

The interesting, I do not here a call waiting beep on the line even if this is enabled.
When I call to test, It rings 5 or 6 times and then into voice mail

Does google voice allow this?

I can't figure this out so any help is appreciated.

thanks

vinnie

[vmcmahon]

Bump.. anyone care to take a stab at this. Would love to be able to depend on GV on its own

thanks

[QBZappy]

vmcmahon,

I think you are making it more complicated than it needs to be. Since CC is out of the picture you can remove all the Call forwarding and set the inbound call routes (GV1&GV2) to: {ph1,ph2}

Since ph1 is busy with a GV1 call, then ph2 should ring when someone calls on GV2. (visa versa as well)

[vmcmahon]

QBZappy,

Thanks for you reply. What you described is not quite what I am looking for. What I am looking to accomplish is for GV1 to ring on ph1 (Which is working) but in addition, When we are on line 1 (ph1) and if an additional call comes into GV1, I need it to ring onto ph2. Basically a rollover system to handle a 2nd call to our main number.

What do you think, is it possible to do this with gv. Call Centric is killing me at the moment

thanks

[QBZappy]

vmcmahon,

Did you get a call waiting notification under this setup?

You might find this thread of interest, where we discuss this topic:
rollover lines
http://www.obitalk.com/forum/index.php?topic=1533.msg9730#msg9730

[jimates]

Google does allow 2 simultaneous calls, so you should get the call waiting tone.

have you tried to forward to the actual number of GV2 instead of ph2