Obi100 rings on for 6-10 rings after google voicemail kicks in.

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jimates:
you trying to forward the call using sp1. Is that the same service the call came in on? If you are using the free CC DID it does not allow outgoing calls.

Be more specific in your setup as to what service the call comes in on and what service you are trying to use to forward it.

HappyJack:
The call came in on Sp2 which is setup with the provider callwithus.com. What I'm trying to do is forward
unanswered and busy calls to my google voicemail through either Sp1 or Sp2 via the obi call feature settings.
I have google voice setup on Sp1 going through the CC gateway to the obi inorder to get free CNAM.

I've tried going through Sp2 and Sp1 forwarding unanswered calls  to googlevoice with no success.  ???

Thanks for your reply.

jimates:
for clarity, you don't have google voice set up on sp1. You have your google voice calls forwarded to CC which is set up on sp1.

There should be no problem forwarding the calls to your google voice number with either CC or callwithus.com, as long as they support outgoing calls. And also to forward using the same service the call comes in on, your service provider would have to support at least two simultaneous sessions.

Also, in order to forward busy calls at the Obi; your service providers will need to support at least two simultaneous sessions and you will need to disable call waiting for the phone port.

HappyJack:
thanks for your reply. followed your instructions and disabled "call waiting" on phone port and also
enabled "mulitple outbound calls at the same time" in CC.

My format is as follows:   **1x xxx xxxx  not sure if this is correct.
Instead of sudden disconnects I'm getting a busy tone.
Any ideas?

HappyJack:
for clarity, you don't have google voice set up on sp1. You have your google voice calls forwarded to CC which is set up on sp1[/glow].

That is correct, followed instructions on this forum to get CNAM through incoming google voice calls forwarded to CC.

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