Obi202 setup of line 1 and 2, phone port 1 and 2
jimates:
if you go to your dashboard and click on the device, at the bottom is a summary of the port/service settings.
Phone Port Configuration Summary
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP3
Phone Rings on Incoming Calls from: SP1,SP2 SP3,SP4
Voicemail Notification Alert from:
Emergency Service Call Routes to: Not Configured Not Configured
Techheads:
Quote from: jimates on October 19, 2012, 09:18:06 am
if you go to your dashboard and click on the device, at the bottom is a summary of the port/service settings.
Phone Port Configuration Summary
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP3
Phone Rings on Incoming Calls from: SP1,SP2 SP3,SP4
Voicemail Notification Alert from:
Emergency Service Call Routes to: Not Configured Not Configured
Jimates, I'm no longer using the ObiTalk portal. Is there somewhere on the LAN GUI where I can see the same summary?
jimates:
no.
check the voice services -> sp1 service -> x_inboundcallroute to see which phone the service is ringing. Do the same for sp2
then check the physical interfaces -> phone port 1 -> PrimaryLine to see which service the calls are going to go out on.
Techheads:
Voice Services>SP1 Service>x_InboundCallRoute is ph2
Voice Services>SP2 Service>x_InboundCallRoute is ph
Physical Interfaces>Phone1 Port>PrimaryLine is SP2 Service
Physical Interfaces>Phone2 Port>PrimaryLine is SP2 Service and I have also tried this set to SP1 Service
Still no joy...Using Physical phone port 2:
Inbound line 2 calls display as line 1 on the phone.
Inbound calls to line 1 do not ring but the line 1 LED on the Obi flashes indicating activity.
Also no dial tone on line 2, unable to make outbound calls.
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