Help Call Forwarding

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wow08816:
Need help with unconditional call forwarding between 2 OBI110 devices (both using Google Voice). I have tried OBi expert configuration ==> Enter OBi expert ==>Voice Services - SP1 Service...

Was able to update Unconditional Call Forwarding Number & Enable Unconditional Call Forwarding fields.  However, OBi110 not forwarding calls.  Am I missing a step?

Thanks in advance for your help

jimates:
check the call history to see exactly what the Obi is doing with the calls.



dial ***1 to get the ip address of the device
enter the ip address in your browser's address bar and enter
default credentials are admin/admin

Status -> Call History

wow08816:
Not sure what information you are looking for. Here is the call history for the OBi

Call 1   10/23/2012    18:36:07   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   17177374131   
Direction   Inbound   Inbound
18:36:07   Ringing   
18:36:09      Call Connected
18:38:34      End Call

Call 2   10/23/2012    18:35:55   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   17177374131   
Direction   Inbound   Inbound
18:35:55   Ringing   
18:35:56   End Call   

Call 3   10/23/2012    16:17:55   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   17173195161   
Direction   Inbound   Inbound
16:17:55   Ringing   
16:18:12   End Call
   
Call 4   10/23/2012    16:08:24   
Terminal ID   GoogleVoice1   PHONE1
Peer Name      
Peer Number   17173195161   
Direction   Inbound   Inbound
16:08:24   Ringing   
16:08:49   End Call

jimates:
call history shows calls are only delivered to the phone port.

Are you entering your forwarding number in the correct format.

There is one set of Call Forward Settings per voice service on the OBi, such that the settings apply to incoming calls on that service only. However calls may be forwarded to numbers on the same service or on another service. Therefore each call forward number stored in the OBi configuration MUST include call routing information to let the device know which voice service should be used to forward the call to. The general format of a call forward number is:         

TK(number)

Note: TK is the abbreviated name of a voice service.

Valid values of TK are SP1 for the SP1 Voice Service (with ITSP A or B), SP2 for the SP2 Voice Service (with ITSP A or B), LI1 for the PSTN service (on the LINE Port), or PP1 for the OBiTALK Service.

The number to forward to must be in the final form that is acceptable by the service provider. OBi will not apply any Digit Map or Call Routing Rules on it.

Examples: SP1(14089991234), PP1(ob200333456)

wow08816:
Oh.  sounds like I don't have the proper syntax for forwarding.  What I had under Voice Services ==> SP1 Services ==> Call Features was...

Calling Featureshelp
Parameter Name   Value   Device
Default   OBiTALK
Settings   
CallerIDName         *   help
MaxSessions            help
CallForwardUnconditionalEnable   x!         help
CallForwardUnconditionalNumber   1##########!      

where ########## is my 2nd GV number.

So to forward calls to my 2nd OBi, I would need to enter into the CallForwardUnconditionalNumber field either

PP1(ob#########)   where ######### is obi number or...
SP1(1##########)  where ########## is the GV number

Thanks and please forgive my lack of OBi savvy.

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