Callcentric issues
Judgeless:
I have been using Callcentric for about 9 months on two different OBI110’s. It has worked perfect. Recently they have been having issues with denial of service attacks. They also are having DNS issues.
Both my phone lines have been dead for a week. I opened a service request asking if everyone is down and they never respond. It seems like they are no longer supporting customers just billing them.
Are other people having this issue? Here is the error I get on both boxes.
Can someone recommend another provider in the US that I can move my number to?
A_Friend:
There are some newish configuration instructions for the OBihai boxes on their customer portal. Just log in there and it's on the front page. You should be able to get things working again. My OBi100 box is quite functional on CC at the moment.
Callcentric's troubles seemed to be confined mostly to their SIP interface. Their back-office stuff is still working, including their DID handling. If you can't get your SIP account with them functioning, you can go into Preferences/DID Forwarding and send the DIDs to any number or URI. Bear in mind you'll have to pay outgoing rates to send it to another non-CC DID, but URIs anywhere are free, as are iNums.
What I did for two of my CC DIDs, when CC was blown out, was set up subaccounts on one voip.ms account and forwarded each DID to a voip.ms subaccount URI. The subaccount feature of voip.ms is one I find quite interesting. I don't know what the limit is, but you can have multiple ones and not only can you register each one on a separate ATA SIP channel, you can assign an internal 3 or 4-digit extension number to each one, and address each one as a separate URI from outside.
The DID Forwarding was working well for me when everyone else was complaining they couldn't even make Call Treatments work.
If you do get your free voip.ms account, be aware that it might not do very much until you deposit $25 into the account. It won't even dial toll-free numbers on their value routing plan, which are free, and I seem to remember they wouldn't even let me dial through SIP Broker at the time.
Voip.ms is quite a different system than Callcentric. I think they each have great features and I'm keeping both of them, which will be especially important if/when Google Voice decides it's not a free service anymore.
VOIPisGreat:
For voip.ms, do you need to have a DID to be able to receive call thru SIP URI? If not what does the URI address look like?
Judgeless:
I have all the settings exactly like their web site shows.
Service Providers > ITSP Profile > SIP
ProxyServer = callcentric.com
RegistrarServer = callcentric.com
UserAgentDomain = callcentric.com
OutboundProxy = callcentric.com OR srv.callcentric.com (You can use either server, please test and configure this setting accordingly)
X_ProxyServerRedundancy = Checked
Here is how it looks.
and farter down I have the X_ProxyServerRedundancy = Checked
I still get this everytime
This is on both OBI boxes that have worked for a long time.
ProfTech:
My 110 was crashing yesterday afternoon also. Try setting
X_ProxyServerRedundancy back to default by checking the "Default" box and
make sure X_DnsSrvAutoPrefix is Checked.
Click "Submit" and reboot. You should be able to leave everything else alone.
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