Callcentric issues
CoalMinerRetired:
This is a longer list: https://twitter.com/search?q=CallCentric&src=typd
Billt928:
Quote from: Judgeless on October 30, 2012, 09:41:05 am
There customers are not happy on the twitter feed.
http://twitter.com/Callcentric/status/263106841368752128
I am done with is company. What is the best company to port my number to? Cheap and relaible.
It sure does look like they are running Callcentric from just some office space in NY and not a properly equipped data center. Did they think the power would or could never go out? First the slow mitigation of the DDoS and now its revealed they have no backup plan other than to power down and go home.
I just do not see how the could ever be considered a reliable provider again even if they manage to stay in business after this. They could not even inform their customers that they were shutting the hole system down and going home. I sure would have liked to know that in advance.
I know when I was looking to start a web hosting business over 12 years ago. that was the first thing I was concerned about. otherwise I would have just thrown a bunch of servers in the back room an pocked the $$ I could have saved by doing so.
My business lines are down for now. no way to even forward them or port them out. I was using VOIP.MS as a backup, but with callcentric turning the hole system off that killed my inbound calls. So I had to contact all of my current customers to provide my backup contact numbers. That does not help with the expensive advertising I have running with number that just ring busy due to callcentric shutting down all servers. If they had informed their customers I could have at least tried to get some of it updated in advance.
I could maybe cut them a break if the total shut down was unexpected. but they made the decision to shut it down in advance of the storm knowing they had no backup plans in place for an outage lasting for more than 1 hour. They could have at least informed their customers of their plans to shut the hole system down and also informing them the forwarding would also be down.
I do belive with those actions they just put the whole box of nails into their coffin
Rick:
I've changed my 911 to directly dial my emergency dispatch center, and will be cancelling Callcentric the minute they are up again.
VOIPisGreat:
Callcentric is completely down so I have to look for alternative.
I just signed up Anveo, but the dashboard is confusing. What can I do with the free account? Can I receive SIP URI?
Ostracus:
Well we can thank Callcentric for one thing. They helped find a bug. ;)
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