Internet (not call) drops when I use Obi

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Steph:
I have the Obi100 and have the problem that when I make calls using it, my internet drops.  The call stays connected but I can't access the internet while on the phone (arguably it's a sign I should focus on the call and not multi-task).   As soon as the call is done, the internet picks back up. 

I called the internet company (I get 7mbps) and it's running at full speed.  They claim it's nothing on their end.  It's been a relatively consistent problem since I installed it this spring although there were a few random weeks where the internet stayed connected. 

Any ideas on what could be causing this? 

QBZappy:
Steph,

I'm pulling up a chair for this one. I have the same problem with an OBi110 located in South America. Since I can not troubleshoot the issue properly due to the distance, I was never able to figure it out. I hope to learn from your experience.

Ostracus:
Model router to start with.

Steph:
I have the Actiontec PK5000. 

Ostracus:
So basically during a call, if you typed in http://www.whitehouse.gov your browser will sit and spin for awhile, then give up and say it can't connect?

How about if you type in 173.223.104.110?

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