Too Many Dropped Calls
riddler652:
Hopefully someone out there can help me as I am thinking of getting rid of my obihai 110. I have been using my unit for business calls and use both the analog port and GV to make a receive work calls. It had been working great until the last couple of months - now I consistently get dropped calls - it even drops the calls that I make and receive on the the land line that is routed through it. I would say 1 in 10 calls have the issue. I did get a new GV number in May and I am wondering if that may have had something to do with it. I am running out of patience and excuses for these dropped calls!
lhm.:
Try this from phone dial pad.
***# (pause) then 0 then 27 then 1 = Full Duplex, then hang up.
Go for it.
riddler652:
Thanks - I actually did this a couple of months ago without any improvement...
CoalMinerRetired:
Take a look at what end is dropping the calls? In the Call History log (I'm speaking about an Obi202) there are two columns, and you can determine which party ended the call by where the "Call Ended" entry is. Or more correctly this is what party the Obi thinks ended the call.
The next step would be sys logging. But start with the above first.
riddler652:
According to the log, it thinks the other party ended the calls...
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