Newbie questions regarding Obi110 setup ? Please help !
Suraj:
Thanks a lot for your reply.. I am really confused, do i need to change on the device ip or obitalk.com. If possible, can you please guide from the start how to setup, i read the the above thread you provided but i don't know how to use with my device. thanks a lot, hope to get your reply soon. thanks
Quote from: ianobi on November 10, 2012, 03:53:54 am
Have a read through this post:
http://www.obitalk.com/forum/index.php?topic=4541.msg29775#msg29775
It concerns setting up "Trusted Callers". When numbers that you put in your Trusted Callers list call your Callcentric number they will reach your Auto Attendant. Option 2 allows them to dial out from your OBi the same as you can from the phone connected to the OBi.
If you have to dial **1 to use Rynga, then so will they. You can test this after setting it up by putting your cell phone in the Trusted Callers list and seeing how it works.
I have to sign off for today, but I will be back tomorrow to see how you get on. Good luck!
ianobi:
Use obitalk.com. On the left hand side select "Trusted Callers" from the menu. Fill in as many as you wish, maybe just start with your cell phone number so you can test. "Name" is optional. Fill in "Phone Number" and check "match". Press "save changes", then wait a few minutes for the OBi to reboot.
Now when you call your Callcentric number, you should get connected to your OBi Auto Attendant. Option 1 will ring the phone connected to the OBi, Option 2 will allow you to make a call from your cell phone as if you were using the phone attached to the OBi.
This link may be helpful, although it may contain too much information:
http://www.obitalk.com/forum/index.php?topic=458.0
Suraj:
Thanks, when I dial the callcentric number it's keep ringing and i don't hear the auto attendant.
ianobi:
Check that you added your cell phone number into Trusted Callers with no spaces etc. Then look at:
Voice Services -> SP1 Service -> X_InboundCallRoute : {(12345678912):aa},{ph}
This is how it should look where 12345678912 is your cell phone number.
Suraj:
yes it's this on SP1 = {(x.85223456759|x.85223456759):aa},{ph}. but where should i mentioned that when i call to callcentric that setup on SP1 is pickup and auto attend is enabled ? Thanks
Navigation
[0] Message Index
[#] Next page
[*] Previous page