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Author Topic: Is GV now displaying caller names?  (Read 5964 times)
Hortoristic
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Posts: 304


« on: November 14, 2012, 03:09:14 pm »

I used to forward my GV to CallCentric, then have my OBI pick up the CC number as it then also displayed Caller Name.

Since CC had so many problems, I dropped them from the equation and now just have SP1 configured with GV.  However; all my call logs on OBI are showing pretty decent caller names - did they start pushing them through - or am I having a brain freeze?
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Hortoristic
Sr. Member
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Posts: 304


« Reply #1 on: November 15, 2012, 10:28:28 am »

GV still seems to be handing me CNAME - most caller Names are showing such as:

From 'GRAYS HARBOR CM' SP1(13605330450)
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CoalMinerRetired
Hero Member
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Posts: 595


« Reply #2 on: November 15, 2012, 10:39:02 am »

I'm not seeing it, just checked a few incoming calls from earlier today.

Looking back in call history, I agree that is the format back when I did GV > CC to get CNAM on the incoming call.

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Hortoristic
Sr. Member
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Posts: 304


« Reply #3 on: November 15, 2012, 10:58:52 am »

I'm not using CC anymore - Only GV.

Only Google Chat is selected in my GV settings - I'm not forwarding to CC.

I also checked call history on my CC account - I don't have any call activity for over two weeks.  How the heck am I getting caller name display by just using GV - very weird!

http://screencast.com/t/N2G3sKsKmOJ
« Last Edit: November 15, 2012, 11:15:35 am by Hortoristic » Logged
CoalMinerRetired
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Posts: 595


« Reply #4 on: November 15, 2012, 11:29:51 am »

This tripped me up a few weeks ago: Do you have 'forward to your CC number' selected in any GV caller groups? If you do, that would take precede over how the main GV "Forward Calls to " selections and you could have a subset of certain callers being forwarded to CC.  Although I see you have CC completely disabled in your Obi, so maybe this is a dead end.

Do the CNAM names show in the GV History? In my GV, a name appears with an inbound number when the name is in the contact list, otherwise it shows number plus City and State.
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Rick
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Posts: 1009


« Reply #5 on: November 15, 2012, 11:51:41 am »

I can verify that GV is not passing cname to the phone.  I can't tell you if it's passing the GV contact name, if one exists, but I'll keep an eye out and see.  Many of my GV names are also in my phone, so it would have to be one that's only on my GV contact list for me to notice.
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jimates
OBi110 Beta Testers
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Posts: 1610


« Reply #6 on: November 16, 2012, 11:32:25 am »

This tripped me up a few weeks ago: Do you have 'forward to your CC number' selected in any GV caller groups? If you do, that would take precede over how the main GV "Forward Calls to " selections and you could have a subset of certain callers being forwarded to CC.  Although I see you have CC completely disabled in your Obi, so maybe this is a dead end.

Do the CNAM names show in the GV History? In my GV, a name appears with an inbound number when the name is in the contact list, otherwise it shows number plus City and State.

I'm not using CC anymore - Only GV.

Only Google Chat is selected in my GV settings - I'm not forwarding to CC.

I also checked call history on my CC account - I don't have any call activity for over two weeks.  How the heck am I getting caller name display by just using GV - very weird!

http://screencast.com/t/N2G3sKsKmOJ
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Hortoristic
Sr. Member
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Posts: 304


« Reply #7 on: November 16, 2012, 12:12:05 pm »

I owe everyone a huge apology - it seems my device has reverted back to Simon Gateway - I don't know how this happened, I have auto provisioning turned off - and I haven't drank alcohol for years - so can't blame the bottle!

Sorry for wasting everyone's time.
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QBZappy
Hero Member & Beta Tester
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Posts: 2316



« Reply #8 on: November 16, 2012, 12:39:36 pm »

Hortoristic,

You're such a tease. Everyone was hoping your were chosen as a beta tester for this new feature.  Cheesy
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Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.
fred11
Newbie
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Posts: 3


« Reply #9 on: November 16, 2012, 12:48:42 pm »

I too was sending my gv calls through cc to get cid names.  When N.Y. went under water, I stopped forwarding calls to cc and used gv chat as in original set-up.
Over the last 2 weeks, I forgot about cc even though they were still indicated as registered on my Obi110 sp2. Day before yesterday, names started popping up on incoming calls. Sure enough, I found one gv sub-group where I still was forwarding to my free N.Y. number (out of service due to Sandy) and it just came back online.
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Hortoristic
Sr. Member
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Posts: 304


« Reply #10 on: November 16, 2012, 12:56:15 pm »

If Simon Gateway can get his hands on CNAME DB - I wonder why Google doesn't do it also.
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jimates
OBi110 Beta Testers
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Posts: 1610


« Reply #11 on: November 16, 2012, 01:15:25 pm »

I too was sending my gv calls through cc to get cid names.  When N.Y. went under water, I stopped forwarding calls to cc and used gv chat as in original set-up.
Over the last 2 weeks, I forgot about cc even though they were still indicated as registered on my Obi110 sp2. Day before yesterday, names started popping up on incoming calls. Sure enough, I found one gv sub-group where I still was forwarding to my free N.Y. number (out of service due to Sandy) and it just came back online.
Is CC back online. Is it safe to configure it on the Obi without causing problems? If so what configuration settings should be used.
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CoalMinerRetired
Hero Member
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Posts: 595


« Reply #12 on: November 16, 2012, 01:47:10 pm »

Is CC back online. Is it safe to configure it on the Obi without causing problems? If so what configuration settings should be used.
Good questions. No single answer, http://www.obitalk.com/forum/index.php?topic=4594.msg30049
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jimates
OBi110 Beta Testers
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Posts: 1610


« Reply #13 on: November 16, 2012, 02:10:50 pm »

I saw that earlier.

Anyone that is successfully using CC currently please post your configuration.
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CoalMinerRetired
Hero Member
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Posts: 595


« Reply #14 on: November 16, 2012, 07:49:10 pm »

See reply in that other thread.
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