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OBi110: How do I find Call History?

Started by tavie888, November 15, 2012, 06:55:24 AM

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tavie888

Hi,

Where do I find Call History in order to troubleshoot OBi unit?

Specifically I want to see the date, time, phone number and port of incoming/outgoing calls to troubleshoot the unit.  At the present Ican call out but hear no incoming calls.

I look at the left side of OBitalk web portal but don't see Call History anywhere.

Thanks in advance for your help.

ProfTech

Obihai removed the call history from the portal. Probably because it can be a very long list. You have to go to the Obi device itself in order to look at the history. If the Obi is located at a remote location from you, you won't be able to see the history unless you use some other technique.

ianobi

If you are local, then dial ***1 to find the ip address. Then it is Status > Call History.

When a call is in progress you can look in the OBiTalk Expert Pages > Status > Call Status. This gives similar information.