OBi Expert Configuration (Introduction)
MarkObihai:
If you regularly use OBi Expert, we've made it easier to directly enter Expert mode via OBiTALK.
Login to OBiTALK and click "Edit Profile"Scroll to the bottom of the page and select the option "Enable OBi Expert Entry from Dashboard" - apply your changes
When you enter the OBi Dashboard, you will now see a red E cog next to the blue cog. Clicking the red E cog takes you directly to expert mode.
SteveInWA:
Mark, OMG, thanks so much for that. It was SO exasperating to have to click three things, including the "are you sure" thing every time I needed to get to Expert Configuration.
ChrisWesley:
@ShermanObi Thanks for writing this guide, but I find it difficult to follow in places. The paragraph about databased I cannot understand at all - despite several readings.
I still do not know what the red asterisk means, which is why I found myself here. (I am an honours graduate of computing in case you think I'm not "expert" audience material). Once reason is your persistent use of redundant words. You say "OBi Expert Configuration" 11 times, for example. "ObiExpert" might be better.
And why have the same parameter in two places in your interface (OBiTalk and OBiExpert) yet display possibly different values??? That should never be possible. These days web pages can easily be updated in parts on the fly.
I now believe that My OBiTalk/Expert settings are being re-synced to the device web interface periodically. OK. So once registered, I should manage my device through OBiExpert. Will do. I would appreciate a clearer explanation of the red asterisk please.
And by the way you suggest leaving expert alone if you're not compfortable wit hthe expert interface - but that's not an option for UK customers. And you know - it should be! You sell it in the UK - you even sell a UK version with a UK cable. So why doesn't your UK box come configured to work with UK phone systems?
Finally, the box will not reboot reliably from the device web interface. It will do it once, but not again - I have to power cycle it. Why is that?
Thanks
ShermanObi:
[From Above]
On the right side of the OBiTALK Settings check box there may be an asterisk (*) indicating this parameter is currently being used in the OBiTALK portal for feature configuration. Therefore, if the symbol resides next to a parameter setting that you choose to over-ride with an OBi Expert Configuration setting, the functionality configured by the OBiTALK portal is subject to conflicted operation. It is important to note that the presence of the * may appear suddenly, when functionality is added to the OBiTALK portal that requires management of the parameter next to which the * appears. We suggest that users uncheck the OBiTALK box for those parameters NOT marked with the *, when the particular parameter value is different for a configuration outside the realm of what is available in OBiTALK. Unchecking the OBiTALK box will ensure the custom value will not be overwritten by a future OBiTALK enhancement or modification.
Sometimes, it helps to think of the higher-level "OBiTALK" web configuration and the lower-level OBiExpert configuration as two cloud-based profiles that target the same device -- and the winner, from a hierarchical POV is OBiExpert.
Here are some informative discussions on getting the device configured with UK settings:
http://www.obitalk.com/forum/index.php?topic=8434.0
https://www.ukvoipforums.com/viewforum.php?f=10
When you are connected to the integral web interface, locally, and you select the reboot button, the device should invoke a reboot. If you are not observing this behavior, please contact support@obihai.com -- provide your 9-digit OBi No.
ChrisWesley:
ShermanObi thanks for oyur reply.
So, in a few words, the asterisk means "this value is not in effect because OBiExpert has overridden it with a different value". You know - it would be so easy to have a help text on that asterisk saying that - or actually - forget the help text - why not WRITE THAT OUT in the interface? It's very frustrating when poorly-designed UIs dump frustration and confusion on people all over the world like this when it's so easily fixed.
I still think that actually - the UI should update the OBiTalk parameters to the OBiExpert parameters when they differ.
Could you tell me in terms as simple as these what the exclamation mark means, please?
As far as I can see, the only advantage to using OBiTalk/Expert rather than the device web interface is remote access. Pleae let me know if that is correct.
Thanks, Chris
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