SOLVED:Adding Gtalk Username as trusted caller does not take me to Obi attendant
earthtoobi:
Thats the desired functionality.the fact that you want to add it to 'trusted callers' means that you want AA to pickup and give you the option to use any of the Service Providers to make a call OR proceed to Ring the Phone.if you dont want this and just want the phone to ring, then take it off trusted callers
cdcooker:
But from your updated message #1 of this thread, my understanding is that once you add the gmail id in the trusted callers list, it will ring the phone, not going to AA directly. Did I misinterpret it? Also, I just tested in a minute ago, when I click the user name in gmail, and click the phone icon, and then click the Call Computer link, it ring just once and stop right away. I believe it worked a few days ago.
thanks
earthtoobi:
But from your updated message #1 of this thread, my understanding is that once you add the gmail id in the trusted callers list, it will ring the phone, not going to AA directly. Did I misinterpret it?
Yes. The Issue originally was that it was ringing my phone directly even when the user was part of trusted callers.it was fixed in Obitalk by the Obi team.now, it will goto AA which is the desired functionality.
Also, I just tested in a minute ago, when I click the user name in gmail, and click the phone icon, and then click the Call Computer link, it ring just once and stop right away. I believe it worked a few days ago.
It works fine for me
p2pvoice:
Quote from: earthtoobi on March 29, 2011, 06:31:42 pm
Thats the desired functionality.the fact that you want to add it to 'trusted callers' means that you want AA to pickup and give you the option to use any of the Service Providers to make a call OR proceed to Ring the Phone.if you dont want this and just want the phone to ring, then take it off trusted callers
@earthtoobi and ObiSupport:
I am still trying to figure out "Trusted Caller" functionality.
Here is my scenario: I have Obi100 set up with GV. Now, I want to give my friend access to my Obi100 AA from his smartphone with OBiON. He has a gmail account and has created an ObiTalk account using that gmail account.
He logs in his smartphone OBiON using his OBiTalk credentials.
What information do I enter into my "Trusted Caller" list so that when he calls my OBi100 GoogleVoice number, he gets access to my OBi100 AA? What do I put in the "Name" field and what do I put in the "Number" field?
Finally, is there a document where I can read the differences between "Circle of Trust" and "Trusted Caller"?
Thank you very much. I think OBi devices are just awsome:=))
earthtoobi:
@p2voice:
Circle of trust is primarily for Obi Endpoint-Obi Endpoint(via obitalk) trusted communication.
ObiEndpoint=Softphone or Obi Device.
Trusted callers is primarily for Google Chat users and Cellphone/landline/googlevoice numbers(Or in other words end points that can reach any of your trunks{sp1/sp2/li etc}).
In your specific case, he doesn't even have to call google voice and then get attendant to then subsequently call out. in his obitalk account, he can add your device as "default gateway" against his softphone number(your Obi device will show up in the dropdown when added to COT).
Once added,to make a call via ObiON, he can directly call the final destination number. it will go through the default trunk configured in your Obi.
you can get more fancy and provide options for the user to use ANY(not just default) of the trunk and gateways configured in your Obi.
to do that: you can change the Obitalk inbound call route to something like this:
the below is a sample for understanding:
{(Mcot)>(Msp2):sp2},{(Mcot)>(<**1:>(Msp1)):sp1},{(Mcot)>(<**2:>(Msp2)):sp2},{(Mcot)>(<**3:>(Mvg3)):vg3},{(Mcot)>(<**4:>(Mvg4)):vg4},{(Mcot)>(<**6:>(Mvg6)):vg6},{(Mcot)>(<**7:>(Mvg7)):vg7},{(Mcot)>(<**8:>(Mli)):li},{(Mcot)>(<**9:>(Mpp)):pp},{(Mcot):aa},{ph}
Where MCot= user defined digitmap that contains your friends number
This way he can use all your Trunks and Gateways that you may have configured in your OBi Device
using **1 <Number>, **2<Number> etc.
Note that when your friend makes a call via Obion, the call comes in via obitalk network and the ObitalkInboundCallroute in your obi device determines what to do with the call.this is where you can write your different rules to enable more functionality for your friend.
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