“stutter” dial tone for Google Voice message indication
OBiSupport:
Quote from: RonR on August 07, 2011, 10:36:08 am
I've also found that receiving a text message in my Google Voice account leaves the Message Waiting Indicator stuck on in the OBi even after the text message is deleted from my Google Voice account and it will not reset on it's own. It's not clear whether this is the fault of Google Voice or the OBi.
If your device sits idle, it could take up to 1 hour to have Message Waiting Indicator (MWI) turned off.
A outgoing GV call or device reboot will reset MWI within 10~20 seconds.
RonR:
Quote from: OBiSupport on August 08, 2011, 10:11:50 am
Quote from: RonR on August 07, 2011, 10:36:08 am
I've also found that receiving a text message in my Google Voice account leaves the Message Waiting Indicator stuck on in the OBi even after the text message is deleted from my Google Voice account and it will not reset on it's own. It's not clear whether this is the fault of Google Voice or the OBi.
If your device sits idle, it could take up to 1 hour to have Message Waiting Indicator (MWI) turned off.
A outgoing GV call or device reboot will reset MWI within 10~20 seconds.
I have no problem with MWI clearing quickly when normal voicemail is received and then deleted.
If I receive a text message in my Google Voice mailbox, however, MWI doesn't clear without extraordinary measures after that text message is deleted.
OBiSupport:
Quote from: RonR on August 08, 2011, 10:35:06 am
If I receive a text message in my Google Voice mailbox, however, MWI doesn't clear without extraordinary measures after that text message is deleted.
Yes, it does need some extra measures to reset MWI immediately in the case of a text message. Otherwise, 1 hour message update will be applied.
RonR:
Quote from: OBiSupport on August 09, 2011, 09:53:12 am
Quote from: RonR on August 08, 2011, 10:35:06 am
If I receive a text message in my Google Voice mailbox, however, MWI doesn't clear without extraordinary measures after that text message is deleted.
Yes, it does need some extra measures to reset MWI immediately in the case of a text message. Otherwise, 1 hour message update will be applied.
So you're acknowledging there is a problem with the OBi/Google Voice in the case of text messages being received?
If I receive a voice message at Google Voice and then read or delete it, MWI automatically goes away within 60 seconds or so with no action on my part.
If I receive a test message at Google Voice and delete it, MWI never goes away until I clear MWI at:
Voice Services ->SP1 Service -> MessageWaiting
and then reboot the OBi. Simply making a call or rebooting the OBi doesn't clear MWI even though the text message has been deleted.
VulcanTourist:
The Panasonic KX-TG6311S base station and KX-TGA630S phones that I have attached to my Obi110 have been displaying "New Voice Mail" and flashing the LED for almost two months now. Nothing I have tried has reset it. NO, there is nothing in the Google Voice Inbox, neither read nor unread, no text messages, NOTHING. I do not have Google Voice configured to place missed calls in my Inbox. Yanking the batteries from the phones doesn't help. Cutting the power to the phone base unit doesn't help. Cutting power to the Obi110 doesn't help. Disconnecting the phone from the Obi110 doesn't help (it adds "Chk tel line" but STILL thinks there's voice mail when I reconnect it). Even disabling both "VM Tone Detect" and "Msg Alert" on the phone doesn't stop it. Even doing all those things and bypassing the Obi110, connecting the phone line directly back into the phone, doesn't stop it. It's as if the phone(s) are now permanently hard wired to display this message. They never displayed it at all, ever, until I got the Obi110, because I didn't have POTS voicemail service.
How do I stop this?
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