“stutter” dial tone for Google Voice message indication
RonR:
If:
Voice Services -> SPx Service -> MessageWaiting
is not checked (with Default unchecked), then the OBi doesn't think there is voicemail waiting and would not be telling the phone to turn on its VM Indicator. If it is checked and you uncheck it, click Submit, and reboot, and it's checked again, then the OBi thinks there is voicemail waiting and would signal the phone to turn on its VM indicator.
VulcanTourist:
Quote from: RonR on August 31, 2011, 09:45:23 pm
If:
Voice Services -> SPx Service -> MessageWaiting
is not checked (with Default unchecked), then the OBi doesn't think there is voicemail waiting and would not be telling the phone to turn on its VM Indicator. If it is checked and you uncheck it, click Submit, and reboot, and it's checked again, then the OBi thinks there is voicemail waiting and would signal the phone to turn on its VM indicator.
Assuming you were responding to me and if I understood correctly, that field was checked. I unchecked it and rebooted, and now it remains unchecked. I would expect this, since there isn't any voicemail. Why was it checked in the first place, when there wasn't any voicemail? Now that it is unchecked, the phones are still stuck in "New Voice Mail" mode.
Not that it matters, because as I said even bypassing the Obi110 and turning off the relevant features in the phone itself and removing batteries and power didn't stop it. It would appear that the Obi has somehow made a permanent change to my phone system that now survives its removal.
RonR:
Quote from: VulcanTourist on August 31, 2011, 10:11:21 pm
Not that it matters, because as I said even bypassing the Obi110 and turning off the relevant features in the phone itself and removing batteries and power didn't stop it. It would appear that the Obi has somehow made a permanent change to my phone system that now survives its removal.
I seriously doubt there is anything that the OBi can send to the phone to permanently set the phone's VM indicator. At this point, you porbably should be talking to Panasonic technical support for assisitance and possible repair of a defective phone.
VulcanTourist:
The phones mercifully finally stopped insisting there was voicemail that same evening. I actually had already planned to contact Panasonic about it the next day as well, but that wasn't necessary. Apparently clearing that value reset everything, at least for the moment, but there was still a delay before the effect was apparent.
Thank you for mentioning that procedure, though it didn't sound like you necessarily expected that to work around it.
I still don't understand how it got into that state in the first place, though; that value is an active one that represents the last result of the Obi110 connecting with Google Voice and checking for voicemail, correct? If so, how can it get "stuck" like that? The only condition I could anticipate is an inability to connect to Google during that entire weeks-long period, but since I've been placing and receiving calls and voicemail through it that condition doesn't seem possible. What else could get the Obi "stuck"? Until I know what caused it and how to prevent it, it may happen again after more weeks of voicemail and calls. I know how to work around it, but I'd like to prevent it.
jbrune:
I am having the same problem, but am having a hard time understanding some of these instructions. First, when I go into ObiExpert Configuration menu then to SP1 Service, there is no "Message Waiting" option, only MWIEnable and X_VMIEnable. In my configuration the box for ObiTalk Settings is checked.
Could you please give me clear instructions on what to do to fix this? I also have Panasonic phones. My phone blinks the message waiting light and has the stutter tone when I turn on the receiver.
Thanks so much,
Jeff
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