“stutter” dial tone for Google Voice message indication

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obeeonecanoebee:
Oh rats, I still haven't solved this. My Panasonic phones still say "New Voice Mail."

I made sure the option in GV (Place missed calls in the inbox) was not checked.

I have no unread messages in GV.

Are there settings in Obitalk's control panels that I should look at?

I'm grateful for any ideas.

tks

RonR:
obeeonecanoebee,

Make sure that:

Voice Services -> SPx Service -> MessageWaiting

has both the Default and Value checkboxes unchecked.  Click Submit if you make any changes.

You must do this by logging into the OBi directly as this setting does not exist on the OBiTALK Web Portal.

Reboot the OBi and verify that both boxes remain unchecked.

If the MessageWaiting checkbox reappears (the Default checkbox must remain unchecked), then it's the OBi that's setting the Message Waiting indicator on your phone because it thinks there are messages waiting on Google Voice.  If the MessageWaiting checkbox remains cleared, it's probably your phone that's stuck and needs to be reset or power-cycled.

obeeonecanoebee:
RonR,

thanks! Maybe I'm closing in on this.

However, the admin/admin login isn't working for me. I'm using the ip I get by dialing ***1 which looks right; but can't get past the login. Trying Safari and Chrome.

Do I need to ask OBi for a password?

JS

RonR:
Quote from: obeeonecanoebee on November 09, 2011, 08:17:15 am

Do I need to ask OBi for a password?


You OBi password should be visible when you log into the OBiTALK Web Portal.

obeeonecanoebee:
Hooray, that seems to have done the trick!

FWIW, I had to uncheck the box in SP2 that I was not using (It's attached to a different GV number). The box in SP1 was already unchecked. With both unchecked, no more stutter!

And yes, the login admin/<my obitalk password> is the correct one.

Thanks  RonR.

JS

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