OBi100 displays generic GV number on outgoing calls (760-705-8888)
ilikebike:
I went back a few pages and didn't see this.
I just setup my OBi100 and everything seems to be working great except on outgoing calls out number is showing as Google's default 760-705-8888 number instead of our Google Voice number. I check the FAQ and it states:
Quote
What is the number listed on people's caller ID when I call them using my Google Voice?
The number list on the callee's caller ID will be your Google Voice number. Please note Google Voice does no support caller ID name.
Our number was recently ported over from a T-Mobile@Home connection.
Any ideas?
QBZappy:
ilikebike,
Welcome.
First, make sure that GV number you are showing is not a real number.
Second, "showing GV default instead of your GV number"? is that 760 number your GV number, and you are expecting to see the new ported number?
Quote from: ilikebike on November 27, 2012, 08:27:48 pm
outgoing calls out number is showing as Google's default 760-705-8888 number instead of our Google Voice number.
ilikebike:
Thanks for the quick reply.
The number I posted is not our ported number. Our number begins in the (714) area code.
I was doing some quick googling of the outbound number is a default number that Google uses when dialing numbers from Gmail. (http://www.metafilter.com/96293/7607058888)
There's about 3 topics on this forum that reference that number but nothing I can go on.
(https://www.google.com/webhp?sourceid=chrome-instant&ion=1&ie=UTF-8#hl=en&safe=off&tbo=d&q=+site:obitalk.com+obihai+760-705-8888&sa=X&ei=c5m1UKnjL4T8iwKTjYCQCg&ved=0CEoQrQIwAg&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.&fp=f53273149085a90d&bpcl=38897761&ion=1&biw=1826&bih=1346)
giqcass:
If you just set up the account and ported your number that may be the problem. Number porting is not immediate. It may take some time for everything to start working. All you can do is wait for that to work.
Here is a discussion about the wrong number showing up.
http://www.obitalk.com/forum/index.php?topic=2953.0
Make sure you have done the following in the mean time.
Did you make at least one call using Google talk? If you didn't that may be the problem. Turn chat on in gmail and install the talk plugin. Make a call via Gmail. Finally sign out of chat in Gmail. This will probably fix your problem.
Google Voice trouble shooting.
http://www.obihai.com/googlevoiceFAQ.html
Google Voice set up
http://www.obitalk.com/forum/index.php?topic=62.0
This page show you how to set up calling in Gmail.
http://www.wikihow.com/Call-Phones-from-Gmail
QBZappy:
http://support.google.com/chat/bin/answer.py?hl=en&answer=187925
What number will show in caller ID when I place calls?
"If you are utilizing a Google Voice account with the same username as your Gmail account, then your Google Voice number will show in caller ID to those you call.
If you do not use Google Voice, then (760) 705-8888 will show to those you call in caller ID. You can upgrade to a full Google Voice account for free if you are in the United States and pick a new number to display to those you call."
Sounds like you need to make that first call to associate Chat with the GV number.
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