Sniff, my husband has removed the OBI device
Mango:
Hi Sophia,
Did you get your technical issue solved?
There has been a massive volume of reports about problems with D-Link routers and VoIP, specifically the DIR-655.
If you can convince your husband, you can try navigating to Advanced>>Firewall Settings. Under Application Level Gateway (ALG) Configuration, you should disable (uncheck) SIP.
I wouldn't be surprised if your D-Link router is actually the cause of your internet problems, not your ISP. My sister has a similar (possibly the same) router and it has a bug that incorrectly classifies normal internet traffic as some kind of attack. It was logging all the "attacks" and couldn't keep up with the logging, so performed very poorly. Turning off logging solved the problem. Whether this specifically is your problem or not, perhaps you could inspect the router's log to see if it gives you any clues. I put "attack" in quotes because the traffic was actually my sister trying to watch videos on YouTube...no kidding.
One user reported being able to make VoIP work successfully after setting his ATA's DNS servers to 4.2.2.1 and 4.2.2.2, instead of using the internal DNS server in the DIR-655.
Good luck,
m.
Sophia:
Ok I know that this is an old, OLD topic now... but I just wanted to say I have put back the OBi device at long last (shhhh!) ;D There was a firmware upgrade and I noticed that all the settings are reset too, so I'll probably have fun the coming days putting it all back.
What I think is perhaps the modem overheated... we had a similar problem later and obviously the OBi device was innocent for sure... so I have spread out the router, modem and OBi this time.
Will report back, and sorry for reviving such an old thread... I thought it should be okay since it's mine :D
Jackson:
Reporting back with some details is ALWAYS a good thing, :)
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