404 errors

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Gavo:
Hello,

I am trying to dial out over my sip provider #1 by inserting "004428" to any local numbers beginning 2 through to 9. However I just get 404 errors. If I dial the full 004428....+ number, the call goes through OK so the problem must presumably lie in my dial plan :-

(<0:**10044>7xx.|<**1>0844xx.|<**1004428>[2-9]xx.|<00:**1>1xx.|<**1>002xx.|<**1>003[0-4]xx.|<**1>0035[0-2]xx.|<**2>003538xx.|<**1>0035[4-9]xx.|<**1>003[6-9]xx.|<**1>00[4-9]xx.|!09xx.|!118xx.|xxxxxxxS4|xx.)

Any ideas ?

Cheers

Gavin

hwittenb:
Looks reasonable.  So what number gets dialed?  Maybe that gives clue.  You can look at Status-->Call History and it should show the number that received the 404 error and if the call was dialed on SP1.

Gavo:
In the call history there is no insertion going on at all.

Terminal ID   PHONE1   SP1
Peer Name      
Peer Number   66480002   66480002
Direction   Outbound   Outbound
17:04:59   New Call   
17:05:09      End Call (404 User not found)

Regards

Gavin

ianobi:
I'm assuming that this is your Line Port DigitMap and that it is also your Primary Line? The call is going out on sp1, so the **1 looks like it is working. The call can be further transformed by Msp1 before going out to line.

To work this out for sure I would need to see Msp1 and the Phone Port OutboundCallRoute.

Gavo:
Hello,

Yes Sp1 is currently set as the primary line.

Here's the outbound phone route :-

{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}



By Msp1 - what are you referring to ?


Regards

Gavin

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