Call forward on Busy not working ...
maihoodon:
I have setup GV as SP1 on my OBI-100 which is connected to a cordless phone, which is working fine. My GV has 2 forwarding numbers, one is my cell phone and another is gmail Chat. When my GV number is called both phones (cell and cordless attached to OBI) ring as expected. Below is the scenario of my problem :
1. My GV# is called and both phones ring (cell and cordless)
2. I pickup cordless and talk
3. While I'm talking, a second call on GV comes in, my cell doesn't ring and I hear call waiting on cordless phone.
In order to fix this problem, I'm trying to forward the second incoming call to cell if my cordless is busy. I tried all options but this is not working. I checked Call forward on Busy option and entered the cell number as SP1(1xxxxxxxxxx) etc, also tried *60 option but no luck at all. Can anyone please tell me what I'm doing wrong, or this is even possible to achieve.
Thanks in advance....
maihoodon:
I had requested OBI's support team for help, below is the reply from them :
No, it is not possible to Call forward when/on busy, since there is
no “busy” for Google Voice.
If you are on a call, incoming call will be a call waiting.
You can post a question to find out more
http://support.google.com/voice
Regards,
Obihai Technology
I don't think this is true, if OBI can't do this, why do they claim it can forward calls on Busy. Can please any expert help me on this.
Thanks...
QBZappy:
maihoodon,
It might be because GV is not a sip service. You might be able to use this work around in order to convert the GV protocol voice call to a sip voice call. As a bonus, you will also be getting CNAM. The idea is that GV will forward all calls to Callcentric, which will ring your phone or hopefully forward if busy. At this point everything is on the sip protocol. The OBi should now be able to process the calls as you intend it.
Callcentric and Google Voice Setup Guide (with CNAM)
http://www.obitalk.com/forum/index.php?topic=3640.msg24265#msg24265
maihoodon:
Thanks for the reply. I followed the instructions and I got a callcentric number, but now the callcentric SIP service is not getting configured. Every time I try to reconfigure it on SP2, submit and then rebooting, I get the following message in the status :
Status : Registered (server=204.11.192.162:5060; expire in 52s)
After some time, it shows "service not configured". Here is what I did :
1. Removed the Gmail Chat from GV forwarding numbers
2. Got a new free callcentric number (charged my CC $3 upfront)
3. Got callcentric numbr registered and verified it through the softphone
4. Previous step confirms that my user id and password are correct.
5. Followed the instructions in your link to setup callcentric on OBI-100 on SP2 (as GV is on SP1)
6. Every time I try to configure callcentric, I get the message mentioned above, and all changes go away.
Please help ....
QBZappy:
Quote from: maihoodon on December 07, 2012, 05:36:54 pm
6. Every time I try to configure callcentric, I get the message mentioned above, and all changes go away.
You might be suffering the following condition. We should come up with a medical term to identify this, as it happens frequently to new users.
Managing Your OBi Device Configuration: OBiTALK or OBi Web Page but NOT Both
http://www.obitalk.com/forum/index.php?topic=92.0
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