Really need help with OBI 110 installation!!
hwittenb:
Quote from: ineedhelp on December 11, 2012, 06:35:56 pm
It say that the IP address is not available and DHCP is disabled. My modem model is 2wire 3600hgv. Thanks so much for your help.
If DHCP is really "disabled" as you typed then you need to get it enabled so that you can get an ip address. It should be enabled by default, I'm surprised that it would be disabled, maybe you mistyped.
You can enable DHCP from the phone menu.
You key ***3
after prompt press 1 (to enter new value)
after prompt press 1# (for enabled)
after prompt press 1 (to save)
Afterwards you can key ***1 to verify that DHCP is enabled.
ineedhelp:
Firewall is disabled, and DHCP is enabled. But still no response from website when trying to add the device.
Rick:
Quote from: ineedhelp on December 13, 2012, 04:01:08 pm
Firewall is disabled, and DHCP is enabled. But still no response from website when trying to add the device.
I think you're confusing things, so let me try.
The OBi device needs to seek an IP address from a router to work (or be assigned a static address). That means that you need a ROUTER (not just a modem), and that router needs to have DHCP ENABLED so it provides addresses to your devices (OBi, PCs, etc.).
If your OBi is setup as normal, it will seek an address. If the router you are using (or if you have no router, just a modem) is NOT enabled to provide an address, you won't get one.
FYI, you should NOT have to disable a firewall on a router to use your OBi, and it's very bad practice to do so.
ineedhelp:
Sorry if I put modem, I meant router. My router recognized my OBI device and shown it is active. The DHCP is enabled but the problem is that the OBI cannot get an IP address of my router. What should I do?
QBZappy:
ineedhelp,
If you are still struggling with this after so many days, you should just reset the OBi and start over.
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