Caller ID ERROR

[Mattk]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

[Rick]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

[Mattk]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

No Have Roadrunner (Cable Modem)

[Rick]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

No Have Roadrunner (Cable Modem)

I understand that you have Roadrunner today.  Many people setup the OBi by plugging the OBi into a wall outlet, thus supplying every phone in the house with the capability of the OBi.  If the phone you then try to use has a dsl filter plugged in between it and the wall jack, OR if there is a dsl filter on the main line that is then connected to the OBi, this CAN cause the problem.  If you have your phone plugged directly into the OBi, then we need to understand a bit more.

What OBi did you buy?

How did you hook it up to your phone system?

[Mattk]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

No Have Roadrunner (Cable Modem)

I understand that you have Roadrunner today.  Many people setup the OBi by plugging the OBi into a wall outlet, thus supplying every phone in the house with the capability of the OBi.  If the phone you then try to use has a dsl filter plugged in between it and the wall jack, OR if there is a dsl filter on the main line that is then connected to the OBi, this CAN cause the problem.  If you have your phone plugged directly into the OBi, then we need to understand a bit more.

What OBi did you buy?

How did you hook it up to your phone system?

There no DSL filters. I got my Box from Amazon (got it today in the mail). I have Cable modem, into a Linksys Router, into a hub and then to the Obi box and the phone pluged into the obi..

Making wonder if its the Hub that maybe the issues.

PS I did do the Software update on the Obi box

[Rick]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

No Have Roadrunner (Cable Modem)

I understand that you have Roadrunner today.  Many people setup the OBi by plugging the OBi into a wall outlet, thus supplying every phone in the house with the capability of the OBi.  If the phone you then try to use has a dsl filter plugged in between it and the wall jack, OR if there is a dsl filter on the main line that is then connected to the OBi, this CAN cause the problem.  If you have your phone plugged directly into the OBi, then we need to understand a bit more.

What OBi did you buy?

How did you hook it up to your phone system?

There no DSL filters. I got my Box from Amazon (got it today in the mail). I have Cable modem, into a Linksys Router, into a hub and then to the Obi box and the phone pluged into the obi..

Making wonder if its the Hub that maybe the issues.

PS I did do the Software update on the Obi box

WHAT OBi did you buy?  100, 110, 202, ...?

I ASSUME that if you have an OBi 110, you plugged the phone into the PHONE port, not the LINE port.

I would remove the hub, then you'll know if that's the issue or not.  I suspect NOT.

[Mattk]

I just steup my Obi box today using Via Google voice. When Someone calls me I keep getting CALLER ID ERROR on the screen, is there a setting that I'm missing?

If you have DSL, you may have a dsl line filter somewhere on the line?  Remove it, and you should see the problem go away. 

No Have Roadrunner (Cable Modem)

I understand that you have Roadrunner today.  Many people setup the OBi by plugging the OBi into a wall outlet, thus supplying every phone in the house with the capability of the OBi.  If the phone you then try to use has a dsl filter plugged in between it and the wall jack, OR if there is a dsl filter on the main line that is then connected to the OBi, this CAN cause the problem.  If you have your phone plugged directly into the OBi, then we need to understand a bit more.

What OBi did you buy?

How did you hook it up to your phone system?

There no DSL filters. I got my Box from Amazon (got it today in the mail). I have Cable modem, into a Linksys Router, into a hub and then to the Obi box and the phone pluged into the obi..

Making wonder if its the Hub that maybe the issues.

PS I did do the Software update on the Obi box

WHAT OBi did you buy?  100, 110, 202, ...?

I ASSUME that if you have an OBi 110, you plugged the phone into the PHONE port, not the LINE port.

I would remove the hub, then you'll know if that's the issue or not.  I suspect NOT.

I have OBI 100, I have double check everything and it hook up right

[QBZappy]

Mattk,

Try using a different phone with CID capability for a test.

[Mattk]

Mattk,

Try using a different phone with CID capability for a test.

We were thinking the same thing, It works