Newbi with OBI110 International Calls and GV routing problem
Larva:
hello to all the experts. it is my first time using a VoIP device/service, and i have encounter with some problems with the international calls and google voice.
this is what i have done so far.
I already setup OBI110 with my account of Google Voice and is working fine, it makes calls and receive calls fine, and for international calls it also works fine but not the way i want it to work.
i been reading that i need to route digits and stuff like that. Im a complete noob on this.
the configuration that i want is this.
for outgoing calls primary line to be my land line, and i think is named (PSTN line).
but i want that at the moment of making a international call to use the service of Google voice.
is the way i have it setup on my smartphone with google voice aplication and it works fine.
the main reason for me to buy OBI110 is just to use google voice with international calls nothing else.
basically what i want is the person who is receiving my the call , in his Caller ID shows up my home number, but i dont want to move my landline phone number to GoogleV.
right now if i dial doing **8##### then it use my landline.
and mi setup is like this,
wall line -> DSL filter -Two outputs ones goes to the DSL modem and the other to the OBI110. From the OBI110 I have the the phone and the ethernet.
can any one please help me?
thanks.
ianobi:
Larva, welcome to the forum.
You need to make a few changes via the Obi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the Obi to reboot. Then move on to the next page if required.
Exact DigitMaps will depend on exactly what you need to dial for local numbers etc. I will make an “educated guess”. I’m assuming that you set up Google Voice on SP1 Service. This is how your configuration needs to look
Physical Interfaces -> PHONE Port -> PrimaryLine: PSTN Line
Voice Service -> Auto Attendant -> PrimaryLine: PSTN Line
Physical Interfaces -> LINE Port -> DigitMap :
(<**1>011xx.|xxxxxxxS4|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|xx.)
Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.)
With no ** codes this will route seven digit calls, ten digit calls not starting with “1” and eleven digit calls starting with “1” to your PSTN line. It will also route calls starting with “011” to Google Voice on sp1.
You can also use **1 to force ten and eleven digit calls to GV should you wish.
I have very little knowledge regarding Google Voice, but I do not think it can pass on your CallerID from your PSTN Line.
Rick:
Correct, GV will display the GV number for all calls placed with it and that cannot be changed.
Everton:
If I understand the OP correctly, he wants to display is AT&T number whenever he makes an international call using Google Voice (GV). Frankly, you can get much better calling rates with other VOIP providers. I use CallWithUs (CWU) for all my international calls and have them set up on one of my Voice Gateways for OUTGOING calls only. They also allow you to set any number in your CWU Portal as your outgoing CallerID. So, if you use CWU for international calling, you can set your AT&T number as the CallerID that the called recipient sees when you call them. You can also do this with Anveo and VOIP.ms,but their International Rates are a bit higher than CWU. You should compare the rates for your particular International destinations to see which of the aforementioned providers meets your need. I hope I captured what you are trying to achieve. Unfortunately, as others has already stated, GV doesn't allow you to change the outgoing Callerid!
CallWithUs
http://www.callwithus.com/
Anveo
http://www.anveo.com/
VOIP.ms
http://voip.ms/
Larva:
Quote from: ianobi on December 21, 2012, 03:41:38 am
Larva, welcome to the forum.
You need to make a few changes via the Obi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the Obi to reboot. Then move on to the next page if required.
Exact DigitMaps will depend on exactly what you need to dial for local numbers etc. I will make an “educated guess”. I’m assuming that you set up Google Voice on SP1 Service. This is how your configuration needs to look
Physical Interfaces -> PHONE Port -> PrimaryLine: PSTN Line
Voice Service -> Auto Attendant -> PrimaryLine: PSTN Line
Physical Interfaces -> LINE Port -> DigitMap :
(<**1>011xx.|xxxxxxxS4|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|xx.)
Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.)
With no ** codes this will route seven digit calls, ten digit calls not starting with “1” and eleven digit calls starting with “1” to your PSTN line. It will also route calls starting with “011” to Google Voice on sp1.
You can also use **1 to force ten and eleven digit calls to GV should you wish.
I have very little knowledge regarding Google Voice, but I do not think it can pass on your CallerID from your PSTN Line.
Thanks for the reply and sorry for my late response.
I have done all what you said and seams that it is almost working, there's only one little problem with the local calls. when we do a call most of the time we get the message "you must first dial 1 to complete this call"
but even if you dial 1 it keep saying it. you have to keep trying until the call works. And is annoying.
Regarding the international calls we are good and great on that part.
The other part is the incoming caller id. I don't have caller ID service in my landline, but will obi shows caller id even if i dont have a caller id feature?. I don't have a Phone No. with GVoice , so every incoming call is on my landline.
i hope i was clear, English is not my primary language.
Merry Christmas.
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