"This calls requires a credit balance in your google account."
carl:
Quote from: HHinFlorida on January 01, 2013, 08:15:46 am
Isn't one possibility that GV somehow thinks (based on your IP address perhaps) that you are calling from overseas?
As I recall (?) GV charges 1 cent/minute for calls to USA from outside North America.
My mom uses her Obi overseas to call the US without any problems( or charge).
There are providers like Magic jack who charge for calls to 'expensive' area codes or exchanges. I never heard though that Google Voice would do the same thing.
Lavarock7:
Using an old corded phone? Could the problem be "keyboard bounce" where a touchtone is intermittent and you are getting what the system things is two consecutive digits instead of one? GoogleVoice might consider that to be an international call because you now have more than 10 digits (or 11 with the leading 1).
Looking at your "Status, Call History" by going into your browser and logging into the OBI should show what Obi saw and passed along as the called number.
For example: "To GT1(123)" shows up when I dial 123 and wait for the Obi to time out.
giqcass:
There are a few exchanges that Google does not allow calls to because they purposely inflate termination charges. I don't believe Google charges to call these number. I believe they simply block them. That is at least what their old policy was.
That said I don't believe that is the case. I suspect the Obi is sending what looks like an international number. This could be a hiccup with your phone like was mentioned earlier or it could be an error in your dialing plan. Did you make changes to your dialing plan? At any case the logs as previously suggested is the place to start looking.
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