New with OBI Device Giving me fits

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karthik:
Hi Felix,

So , it turns out to be a phone issue of some sort.
After talking to support , they said the obi device was fine and asked me to try the *** and see if i can reach menu for the obi device.

That did not work.
So , i thought i would give this a try with another hand set.
Before that , just out of curiosity , i started to add one more * for everything on this one.
So , * + echo test number or * + "***" for the obi menu.

Both worked ..   :o
Even for the device registration , i used the same trick added one more star before the number obitalk provided on the screen. Now , i have the device added .. no problem at all.

So , in my case that was the solution. And definitely a trial and error one , or i don't know much abt my hand set .. :)

Thanks
Karthik.

Felix:
So, you have your device registered on OBitalk portal successfully, correct? Were you able to set up service provider(s)?

It could be your phone, but it could also be that the device not sensitive to DTMF (touch-tone) signals. You may want to try another phone to figure out

Also, if you go to "expert menu" on the portal and then OBi Expert menu, and then Physical Interfaces - Phone. What shows in DigitMap and OutboundCallRoute fields? (You can also go directly to the device administration page - whatever you feel more comfortable with; just don't do any updates)

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