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huffman:
CoalMinerRetired

I agree about Obi responses.  Although the message timed out before it indicated it has been sent, they did receive it and I got a response very quickly.

I stand by what I said about phoning technical help at Obi.  They ran me in circles for at least and hour and I never got any help the phone call.

I may give "connecting directly to the modem a try.  I am still playing with getting ports open in my router.  I now have the ports that need to be open.   ;) Now all I have to do is figure out how to open the ports in my router.

Thanks again for the response.

huffman:
 :( This is still driving me bonkers.

I went into my router and opened all the ports that OBI said I needed.  I even called my router support and confirmed I had done it correctly.

I am still NOT able to connect to the Echo Server (pardon my Frech but DAMN).

BTW how do I put an image in these posts??

I know have done that before but now I don't see where I can.

One more question (having a memory lapse) I was able to send a question to OBI somehow  but NOW I don't remember how I did it.  Can someone tell me how to do this.

Thanks for help and at least listening to my complaints.

Rick:
Go to www.obihai.com, click on Support, and click on the Support Request in the left menu.

Did you try to remove the router from the equation, as advised by CoalMinerRetired?

huffman:
Rick

Thanks for the support info.  I went there and send another message which timed out but it indicated it was sent.  Grrrr that was 24 hours ago and I have NOT received any reply from OBI.  I still wonder if it was sent.

Quote

Did you try to remove the router from the equation, as advised by CoalMinerRetired?

I have NOT tried this yet.  As I think about it, if I do connect directly to my modem what am I connecting to?  I know OBI 110 says it is a router, but will I also be able to connect to the internet or even run Windows?



Rick:
Quote from: huffman on January 11, 2013, 03:28:14 am

Rick

Thanks for the support info.  I went there and send another message which timed out but it indicated it was sent.  Grrrr that was 24 hours ago and I have NOT received any reply from OBI.  I still wonder if it was sent.

Quote

Did you try to remove the router from the equation, as advised by CoalMinerRetired?

I have NOT tried this yet.  As I think about it, if I do connect directly to my modem what am I connecting to?  I know OBI 110 says it is a router, but will I also be able to connect to the internet or even run Windows?




The 110 is not a router.  Connect it directly to the modem already and see if it works.  You try things and eliminate them.  That's how technology problems are solved.  Why are you waiting?

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