Severe Echo on incoming calls
CoalMinerRetired:
One last point to get you pointed in the right direction.
Echo is in all likely hood going to be caused by the analog components in any call, for example data packets do not get sent twice and appear as duplicates or echo. Your Obi is analog from where the received data packets are decoded and send out the analog phone port. On the other end, the party calling you, the analog to digital handoff could be occur in different places, right at their phone (A cisco IP phone), at the phone companies central office, etc., etc.
PCLarry:
Thanks for the quick response, coalminer.
I understand what you are telling me, what I don't understand is the problem occurrs on INCOMING call, which are from a variaty of sources, some analog, and some digital.
The 'ECHO' I'm hearing might be feedback of some type.
Since the 'echo' is of my own voice, and what you are telling me is the problem is some type of analog issue (ie: my phone), why would it not also provide the 'echo' during outgoing calls (which are of perfect clarity)?
I'm beginnig to think the problem might be that I have a defective OBi110, and should request an RMA.
What are your thoughts?
CoalMinerRetired:
Gut feeling is it's something other than your Obi. But you cannot completely rule it out.
I didn't pick up on "the 'echo' is of my own voice". That sort of points to the analog components of your analog phone and handset. Here's a fairly summarized write up, see if anything stands out, http://www.voipmechanic.com/phoneandvoicequality.htm, such as, if you press some digit keys, i.e., sound not generated by the microphone in the handset, do they echo also? If you use your finger to scratch near the microphone in your handset are the sounds generated also echoed?
I hope all this helps.
PCLarry:
Coalminer,
You are right on top of this for me, and I really appreciate it.
Most people, when presented with a complex problem, will just walk away.
I'll look into the web resource you provided, but have to attend to something else right now.
However, I would like to point out again, that I have NO PROBLEM when I use the same phone and DIAL OUT.
Will provide feedback later - - - -
Thanks buddy
ScottyD_42:
PCLarry,
I believe that I'm seeing similar behaviour to you on my Obi110. I'm finding on incoming calls (not outgoing) I get a bad echo, but in my case it seems to resolve itself after 2-3 seconds. I'm using the Line port for incoming calls right now and I haven't checked the behaviour for the VoIP (SP1) port yet. For outgoing calls on either the Line or SP1 services, I don't get any echo problem...
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