Obi202 no inbound calls.
(1/1)
JJ_GTA:
Obi202 doesnt work as expected anymore.
Phone 1 - Can call out, can not receive calls
Phone 2 - Gets a busy signal when picking up receiver
Calling DIDs does not work.
Calling the OBI directly from another Obi device with **9 gives a busy signal.
Phone 1 shows on hook. (Except when they call out)
Phone 2 shows on hook.
Obitalk portal shows the device online
SP provider shows the Obi connected.
Firmware: 3.0.1 (Build: 3647)
Reboot does not resolve the issue.
Any ideas?
JJ_GTA:
Problem Solved:
The Obi device was in DND mode.
*78 was pressed by mistake, they were trying to access voicemail and didn't remember the * code so they guessed.
*79 turns DND off and everything works fine now.
It would be nice to see the DND status on the web portal or the ObiTalk portal.
Ostracus:
There was a firmware change that gave you a repeating "beep, beep" when *78 was active, and a normal dial tone when *79 was active.
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