Google Voice Stopped Working
SunnySunflower:
Thank you cici. I had a similar experience to yours. I tried everything just like you did and nothing worked. When I came home today, instead of the phone saying "Connecting...," the screen read as it normally would and the line had a dial tone. I thought the problem had been solved. Then a friend tried to call me and it did not connect and I could not complete outbound calls.
I deleted the device in ObiTalk and reset it. From there things really went south. I could not get a green light once I plugged it back in. Apparently, the reset has to be done just so (http://www.obihai.com/FAQ.html#How-to-Factory-Reset). Once I did this--holding down the reset button while plugging in the unit--I was able to get back on track. Maybe the other times when I reset it, the reset did not work because the unit was plugged in. Who knows. As of now, I am back in action.
Thank you, cici, Rick, and others for your help.
Selma:
Not to be bring bad news but I lost service yesterday. Good news is it's working this morning again. I sure wish I could figure out what is going on.
Question. If you factory refresh your devise, should you have to update the firmware? My devise says it is up to date after a factory reset. I just assumed it would have be reset as it came out of the box.
Selma:
BTF I'm not Selma this is CiCi. I am using my wife's new Google number.
Rick:
Quote from: Selma on January 17, 2013, 06:20:37 am
Question. If you factory refresh your devise, should you have to update the firmware? My devise says it is up to date after a factory reset. I just assumed it would have be reset as it came out of the box.
No. Factory reset does not remove firmware.
Selma:
That's what I thought. All the lights did what they were supposed to do. Time Warner finally got around to doing the correct permisioning on my modem. After the change I lost service again. So it looks like every time I have a power outage or rest my modem it will take hours before my Obi devise starts working.
Anyone have an ideas what I can do to permanently solve this issue I would sure appreciate their help.
Reggie
CiCi235
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