Google Voice Stopped Working
SunnySunflower:
I did all that after it stopped working. It simply stopped working out of the blue. In any case, I set up my Obi GV again and still had the same problem. I then followed these steps from another message:
Log into the OBi and confirm these settings:
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice Username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice Password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Now the error is 'Backing Off' which looks to some kind of authentication error. I don't have two-step gmail authentication. For whatever reason, outbound calls from GV are not going through, even though they were earlier. I will try again tomorrow. Thanks for your help.
cici235:
I'm having the same problem. No matter what I do it keeps saying Google Voice account connecting. I even tried another Google number I had and it still did not work.
SunnySunflower:
I've done everything I know to do and I still cannot get past the 'Backing Off' status. I'm not sure at this point whether the problem occurred because Google made some change or there is a change to the Obi. What should I do at this point?
cici235 - Had your GV been working previously, too?
Rick:
Quote from: SunnySunflower on January 15, 2013, 08:19:25 am
I've done everything I know to do and I still cannot get past the 'Backing Off' status. I'm not sure at this point whether the problem occurred because Google made some change or there is a change to the Obi. What should I do at this point?
cici235 - Had your GV been working previously, too?
Reset the unit, and start over, ensuring that you follow the instructions for Google Voice EXACTLY.
It is usually a password issue, or you're using a non-gmail address.
cici235:
Yes I've used it for a couple of years with Zero problems. Let me tell you what I now know.
I did finally get the obi110 to work. I just reset everything and started over. This did not fix the problem. I kept getting the message Connecting verses the required "connected" message.
I won't even try to tell you what I did to get it to work. Reset the Obi devise a couple of times, deleted the sp devise and reinstalled a couple of times and looked at all the settings in Google. All the things you probably did. I finally just went to bed. Woke up in the morning and it WORKED!
The rest of the story goes as follows. I installed the NEW modem from Time Warner and had the same issue. IT would never go from "Connecting" to Connected". I tried numerous things and nothing worked. At some point the message went to "backing off". I tried the usual things and could never get it to go away. I decided to get a new Google number using my Wife's Email Account. I'd been thinking about getting a new number anyway.
With the new number I could still never get the Obi device to go past connecting to connected, even after a couple of hours of waiting. I woke up this morning tested the phone at it's working.
Next time I'me just going set it up to the point where it is trying to connect and walk away from it. I wonder what is going to happen when I have a power outage?
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