No service available to complete you call..
ineedhelp:
I tried everything you said above, but OBI is still blinking green. I've also tried 2 different cables and all of the ports on the router. What should I do?? >:(
Hollywood:
Quote from: ineedhelp on January 24, 2013, 04:55:32 pm
I tried everything you said above, but OBI is still blinking green. I've also tried 2 different cables and all of the ports on the router. What should I do?? >:(
after all of this, I would take the OBI, the power adapter, a network cable, and the quick start guide; and bring it all to a friends house that has internet with a port on their router to try. When you get there, plug in the network cable, and then do the factory reset as you power up the OBI. Follow the quick start guide.
The OBI was pretty much plug and play for me and others. If it still doesn't work, maybe it's defective. At least you'll know if it does work there, you then can deal more with your home network.
good luck! :)
ineedhelp:
Thank you for all your help!! I really appreciate it! :D
giqcass:
Did you try setting a manual IP address? If so it must be a legitimate value not in conflict with any other device. The IP address above in the tutorial was only a example and most likely would not work.
I have to agree it might be time to take it to a friends house for a test. In the average network environment the OBi is practically plug and play.
Zinn:
Still looking for a solution to 9 222 222 222 >> 'no service available '
This is a new installation OBI 100
Device has solid green and on hook/off hook light is appropriate to condition.
***1 gives appropriate IP address -
access to admin screens seems to have appropriate values
IP address set to static in router -
set network address translation according to:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000.
ISP is Comcast.
We have tried most of this with three different routers with exactly the same effect.
We are still verifying that we have set NAT appropriately in the router.
But we are running out of ideas.
Any suggestions or advice greatly appreciated.
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