Change OBI Digit Map/Outbound Call Rout Parameter

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Dutchbiy:
I am trying to force a specific call to go to SP1. I have tried {(9991234567):sp1} & {(9991234567.):sp1} where 9991234567 is the area code and phone number and I can't seem to accomplish.  Any assistance would be appreciated.

azrobert:
Quote from: Dutchbiy on February 18, 2013, 08:24:59 pm

I am trying to force a specific call to go to SP1. I have tried {(9991234567):sp1} & {(9991234567.):sp1} where 9991234567 is the area code and phone number and I can't seem to accomplish.  Any assistance would be appreciated.


Placing {(9991234567):sp1}, at the beginning of your Phone Port OutboundCallRoute should do it.

What's happening when you dial the number?

You can verify what is happening at Status => Call History.

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