I NEED HELP PLEASE. I'VE TRIED EVERYTHING ON THIS FORUM FOR 911 DIRECT CALLING.
AngieA:
Ok, after azrobert's suggestion didn't work for me (AND I BELIEVED THAT IT SHOULD), I took a leap and deleted the obi device and then re-added it, hoping it would clear out any corrupted data, or left over data from my cancelling callcentric >:(, and then allow me to make my new configuration changes.
By the way, my advise here if I may provide a little, is that when things are not working and you believe they should be, try deleting and re-adding your obi device, but ask the professionals here if you should or not based on your problem.
Anyway, once I re-added the device, I wasn't even able to make a regular call, let alone a 911 call, but that was because I have a two step verification code with Google. I generated a new code, and entered it into the configuration and poof, I am making calls again, and not just any calls, calls to the 911 center, because the code and steps I was given by (azrobert) worked.
The dispatcher and I had a nice chat about the crazy time I just had trying to get this to work, but it is working now, AND YES I KNOW/KNEW ABOUT THE ADDRESS ISSUE. Did anybody see my original post that spoke about the fact that for 8 months of paying for and thinking callcentric had my back, and didn't,..... well, at least now I know that when I call 911, I'm not going to get a damn recording telling me there is no service.:o
I am grateful to everyone here who tried to help me. My only advise to those of you providing help is that you READ and ASK THE RIGHT QUESTIONS. I had people doubting what I posted, and then ask me questions that I had already posted answers to which is very frustrating.
In the end AZROBERT, knew exactly what I was trying to accomplish and in two steps, gave me my solution.
Thanks again EVERYONE!
lhm.:
"well, at least now I know that when I call 911, I'm not going to get a damn recording telling me there is no service."
Don't be so sure. Ask the dispatcher "What happens to my call if all dispatchers are busy on 911 calls?
In my case with a setup such as yours I would get a recording to leave a message or call 911 if an emergency. Happened twice, so I switched to GV911.com for $12 bucks a year. I also use smart911.com, maybe available in your area. (free)
Good luck.
Rick:
Bites tongue...
lhm.:
And you should. ;)
AngieA:
I understand fully the risks here. When I signed up with callcentric I was SO SURE, and look at where that got me. Basically until there is a sure fire way that users like us are assured that VOIP will work with E911, (which will never happen) we are all taking a chance. I will look into smart911.com based on your suggestion, but I will NOT pay for another service like callcentric.
Secondly I would suggest that everybody who thinks they are safe with these companies like callcentric, that they test 911 minimum once a month. If I had done that I would have known that callcentric was collecting their fee, and that's about it for the 8 months that I was with them.
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