Obi110 and asterisk
Boxingfan:
Quote from: Felix on February 04, 2013, 12:09:06 pm
Hi, Boxingfan, and welcome to the forum.
Can you explain what is that you are trying to do... What is your current setup and what is the problem with it? You are describing possible solutions - Asterisk, OBi110, without describing the problem that you are trying to solve!
Take a look at the classic guide http://www.catb.org/esr/faqs/smart-questions.html#bespecific - it may help you get an answer.
Finally, who is Mary?
I want asterisk to use the company's digital phone line to make calls. I'd likee
incoming calls to go to the hardphone.
Mary is the matchstick girl as described before.
Felix:
You got a new job (congratulations!); your job is to make cold calls. How would tinkering with the phone system help you in doing your job? Even if it does - balance it with the risk that you will break something (or if something breaks - you will be blamed for it). As result, you may lose the ability to do your job (that is, make cold calls) or, worse, lose your job altogether. Ask yourself, is it worth it?
If you absolutely need to make changes in your phone system, may I suggest you buy IT guy lunch, and ask him for advice. He may not be there to help you now (because he may perceive you as being overly enthusiastic and underly knowledgeable... you know the type). But once you are asking him for advice and bribe him with lunch, that may change.
Finally, take a look at this classic book. Read it before you ask your IT guy for advice. In fact, read it before you post questions in technical forums...
Good luck!
Boxingfan:
Bro, better beg for forgiveness then ask for permission.
(Espescially in call centers)
Also, it's not a simple matter of bribing the IT guy with a sandwich, because said IT guy (or at least holding the IT title) is making waaaaay more money as a salesman and not in the least interested in IT... He has not touched it in 5 years.
but thanks in any case.
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