Just installed my first obi device obi202 have questions....Help
Hoosier:
Just got my obi202 today and setup seemed easy. However for some reason my phone will not pick up voicemail. voicemail goes to my google voice inbox instead? If i even turn my phone mailbox on it still goes to the google voice inbox and the when i pick up phone i get three beeps like i have voicemail and the only way i have been able to stop the beeps is go back into the dasdhboard and edit my phone settings and click submit to get it to stop. I tried unchecking google chat in my phone settings then it just went straight to voice mail on incoming call. This is my first obi and i kinda lost.
QBZappy:
Hoosier,
Welcome.
It's a race to see which device is going to pick up the VM. If you intend the phone to take the VM then you need to set it under 25 sec (4 rings?). Call yourself and count how many rings it takes before GV takes it to VM. Then setup your phone to intercept it before GV.
Hoosier:
I finally figured out i need to call my own number and retrieve the voicemail first the the stutter beeps will stop. I have it set for 6 rings so my wife will have time to get the phone before it goes to voicemail. I will try setting it to 4 and see if it goes to the phone instead of GV. However if my wife needs it set for 6 i will do that as long as i can call my own number and get the voicemail and stop the beeps. Thanks QBZappy.
Hoosier:
Setting the phone to 4 rings let the voicemail go to the phone. now that i have that working how do i set set up line 2 with a different number? i only setup line 1 in the beginning and unchecked the line 2 boxes. now i need to set up my second google number to line 2 and also would like to add anveo for 911 calls for line one??? i have a 2 line phone.
QBZappy:
If you set up on GV acct, then the second one is set up the same way. The Anveo is a sip account, therefore without going into specifics, you will need to configure it as such.
Two things to note:
1) generally speaking, each SP should be setup with a different Profile A/B/C/D. This has confused a few people.
2) each acct should be selected as either GV or sip
Other than that, you should be able to figure out the rest.
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