One way audio usually has something to do with a stun server.
If setting up stun doesn't work you can manually open ports.
Here are the ports
Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000