(Solved) Obi202 Call Forward On Busy DOES NOT WORK with Google Voice
se1961:
Hello All--
Just finished setting up my new and wondrous Obi202 device. I have everything working perfectly except for one thing.
The default X_InboundCallRoute of Ph,Ph2 doesn't work for my purposes: sets off two ringers in every handset all over the house, makes it hard to know if the incoming call is for my family or my work. For this reason, I have set up SP1 and SP2 (home numbers) to use the inboundcallroute {ph} and SP3 (work number) to use {Ph2}. This works fine until somebody is talking on PH1, at which point all incoming calls directed to PH1 go to Google Voicemail.
I would like incoming calls to forward to PH2 if PH1 is occupied, so that family members could accept the incoming call. With that in mind, I tried the instructions at this thread: http://www.obitalk.com/forum/index.php?topic=3096.0, disabling call waiting, and caller-id call waiting, and enabling call forward on busy, with the call forward on busy number set to {PH2}. For some reason this just isn't working for me-- the phone rings five times and then goes to GV Voicemail. This tells me that disabling call waiting works, but call forwarding doesn't.
Is there something I can tweak to make this work? Or is call forwarding on busy not possible with Google Voice? (It occurred to me as I was troubleshooting that Google Voice might not support that feature, even though the Obi does...)
I'm doing all my configurations directly on the device, with auto-provisioning disabled for security reasons. SP1(GV1), SP2(GV2) routed to Phone Port 1; SP3(GV3) routed to Phone Port 2; default outgoing provider SP1 for both ports, ITSP Profile A for all three service providers.
Thanks in advance. :)
azrobert:
The link you supplied gave this example:
Quote
CallForwardBusyNumber = ph2
It looks like you are setting it to {PH2} and not ph2
I don't have an OBi202, so I can't test it.
se1961:
Thanks for thinking about this. I have tried both PH2 and {PH2} and neither work. The reason I tried {ph2} was because when I originally set up my device, I couldn't get SP3 to ring only line 2 when I set it to PH2, but I could get it to work when I set it to {PH2}. The forwarding doesn't work no matter how I type it. (I have tried upper and lower case as well, but I presume these commands are not case sensitive...?)
azrobert:
Try setting the call forwarding number on SP1 to "sp1(4805551212)
Where 4805551212 is your GV3#
I tested this by setting CallForwardUnconditional to my ISP's phone number.
You can route a inbound call on SP1 out SP1. The default is setup for 2 concurrent calls.
se1961:
Okay, this sounds promising-- could you confirm that I should enter all the following settings (copying all characters between "" exactly as written) into my configuration?
Voice Services::SP1 Service::
X_InboundCallRoute set to "ph"
Voice Services::SP1::Calling Features::
CallForwardUnconditionalEnable set to "Enabled"
CallForwardUnconditionalNumber set to "sp1(xxxxxxxxxx)" (where xxxxxxxxx is my sp1 phone number)
CallForwardOnBusyEnable set to "Enabled"
CallForwardOnBusyNumber "ph2"
Thanks so much for your help.
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