Power Light is Red. Factory Reset does not work...
zoym:
:(
after an power outage, my obi110 just did not boot normally.
the power supply is fine, i think, and i also tried another power supply which is under working condition.
the power light just keeps red.
have tried to do a factory reset, by plug-in when holding the reset button with a paper clip.
Looked like reset does not work at all.
The Red keeps there.
What should I do?
Phillip:
From the FAQ:Quote
How do I perform a factory reset?
1. With a paper clip (or similar) depress the reset pin located at the bottom of the OBi.
2. While keeping the reset pin depressed, plug-in the power cord.
First, the Power LED will turn red, then become sold green.
Keep depressing the reset pin while this is occurring.
3. After 10 seconds, the Power LED will start to flash green (slowly).
You may now release the reset pin.
4. Within 5 seconds, the Power led will start to flash green rapidly for about 3 seconds.
5. Next the Power LED will change to red briefly indicating the OBi is now rebooting.
The factory reset is now complete.
ArbitaryTwist:
Quote from: zoym on February 20, 2013, 10:01:47 pm
:(
after an power outage, my obi110 just did not boot normally.
the power supply is fine, i think, and i also tried another power supply which is under working condition.
the power light just keeps red.
have tried to do a factory reset, by plug-in when holding the reset button with a paper clip.
Looked like reset does not work at all.
The Red keeps there.
What should I do?
Do you actually hear the button click when you are pressing the reset button?
DVogel:
On my OBi 200 unit, I have the same issue with the solid red light.
I power cycled my modem and router, no luck. Switched ports on my router, no luck. Changed power supplies, no luck. Even followed the factory reset instructions (i.e: remove power, press reset button on bottom of device, plug power in, wait for green light), no luck. With the factory reset method, the red light never went away, even after keeping the reset button pressed for 30-40sec...should I wait longer for before releasing the reset switch?
I have a support request into OBi on this, but wondering if anyone else has any ideas...
sailing:
Since a reset and any other recommendations made do not help, I would say the line side was probably fried during a transient during power out or when power returned. If this is the only damage to the obi, you should be able to access the unit by typing the IP address of the Obi into a browser or accessing it through the Obi web site. If the transient came through the ac line, then nothing may work.
When replacing the Obi, I would recommend transient protection for the ac line and the phone and line ports. I believe APC makes this type of protection and there are probably others. The Obi110 offers little protection against line port transients from the POTS line.
Navigation
[0] Message Index
[#] Next page