Voicemail Message Indicator Light ON

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mmsfoobi:

On my phone, the voicemail indicator light is on, even though I unchecked the "Google Voicemail Notification" option and I also confirmed that I have absolutely no voicemail messages in my Google account and I also physically reset both the phone and the Obi202.

How can I make that light stop blinking?

I saw an old thread with these instructions:

Assuming you have Google Voice configured on SP1, verify that you have the following settings:

Voice Services -> SP1 service -> MWIEnable : (checked)
Voice Services -> SP1 service -> X_VMWIEnable : (checked)
Voice Services -> SP1 service -> MessageWaiting : (unchecked) (Default unchecked)

Then, in a later message, the poster said that you cannot check these items through Obitalk, you must "log in to the Obi itself" but I have no idea how to do that.

mmsfoobi:
I figured out how to log in to the Obi.

I tried two things.

1. I followed the instructions in prior message. It did not work.

2. I went back into the screen and I ensured that all three of those settings are unchecked. It still does not work.

I can't get that red light to stop flashing!

Rick:
The main reason for this, as described in many posts, is either an OBi that is not on the latest firmware or unread messages in a spam or other folder.

mmsfoobi:

When I logged into obitalk the first time, there was a triangle, and when I clicked on it, I thought that updated the firmware.

How to verify firmware and determine current version?

I read every thread I could find, and did everything I read about. This includes deleting all voicemails and messages in Google Voice. Everything is deleted from everywhere including the deleted items/trash folder, the spam folder, the history folder. Absolutely everything is deleted.

richardcoop:
Sometimes it isn't the Obi's fault. The phone handset gets confused. I have a vtech cordless phone and there is a menu option on the phone to turn off that light. If you don't hear the stutter dial tone there isn't a message waiting somewhere.

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