Dialing a disconnected number -- just rings / no message
cj4331:
I just noticed that when I call a disconnected number from my new OBi / Google Voice phone it just rings and rings and rings. If I call it from my cell or from the VOIP phone provided by my cable company I get a beep, beep, beep "this number has been disconnected..." Why the heck would I not get the recording when using the OBi / Google Voice setup?
CoalMinerRetired:
Sounds like that number uses what is called "early media" to tell the incoming call the number is disconnected. As we are all finding out, this is unfortunately a feature Google Voice does not implement. I think of is as one of the tradeoffs for having a completely free/no cost home phone service.
Brief explanations:
http://www.obitalk.com/forum/index.php?topic=5250.0
http://www.dslreports.com/forum/r27993515-Google-Voice-odd-behavior
Like is explained in the above, I see it when calling one certain 800 #. For 800#s only, there is a nice workaround here.
cj4331:
Thanks CoalMinerRetired. I wish I had know of these problems before I spent the $40 on the OBi100. I saw the test busy number and tried that and it just rings and rings. From another provider it's busy. This could be a big issue for me as I call a lot of people that don't have call waiting and if they are on the phone it's just busy but I will not be able to know that now. Lacking 911 makes me pause but lacking 911, not hearing busy signals, not being able to call toll free numbers, no hearing out of service announcements. Maybe I should have gone with NetTalk.
CoalMinerRetired:
> This could be a big issue for me as I call a lot of people that don't have call waiting and if they are on the phone it's just busy but I will not be able to know that now.
You're misunderstanding this. The problem is only with 800 #s, and only with a small subset of those. Per the linked thread, these are potential issues in this case also "The number you are calling has been changed. The new number is ..."
Of all the 800 #s I've dialed in the past nine months, I have one that exhibits the problem. If you truly need to call a lot of 800 #s, see the reply in the link about how to route your 800 #s through alcazarnetworks, (http://www.alcazarnetworks.com/termination_tf.php).
carl:
The problem goes beyond toll free. Also busy lines, disconnected numbers, non active numbers etc.
But you did not waste money on your Obi. There is a number of very good SIP providers you can use on your Obi which do not have this problem.
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