Can't Use my Phone with OBI 100 anymore....
Miichael:
I just unplugged from the OBI 100! WHY? Voice quality for the receiver has become unbearably BAD....they get so many drop outs they can't follow the conversation from MY end. I had tried ALL suggestions I received here including moving my phone away from my 'puter and router....did not work...decided I probably needed a NEW cordless phone.......I found that the latest BIG feature on some is Bluetooth so you can use a Cell phone in/thru your Cordless phone [GOOD thing too]......from reviews I wanted to get a Panasonic but found that their models would NOT support my LG800 Cell but AT&T told me that theirs would.....so I plunked out another $65 for a fancy model that hopefully I would be able to use both thru OBI100/VOIP and Cell.
The GOOD: It did connect up to my Cell Phone.
The BAD: The Voice Quality using my OBI 100 Google Voice connection is next to impossible to use.......I hear the caller pretty well but they find it hard if not impossible to talk to me because of all the drop outs.
I am presently using my feature filled [but unuseable] new Cordless as a "big" Cell Phone....and am changing all my contact numbers to the Cell Phone......have pulled the plug on OBI 100 experiment.
TKS
dircom:
some basic troubleshooting steps
power cycle the obi
check your internet connection http://myspeed.visualware.com/indexvoip.php
try a hardwired phone
Miichael:
dircom: THANKS so much for taking the time to suggest a few things that might help me out here.....YOU definitely DID!
The 1st 2 I had kind of already covered but that #3 - LINK is what led me to something to maybe "get my teeth" into.....had NEVER seen a site like that that offers tests of specifically VOIP setups, I needed dat, it put a name and "face" on my specific problem, causing all the voice drop outs, it's called the "jitters" [rightly so].....and it led me to find hope for a solution, I read that one might call your provider and see if they would lower the jitter buffer....and/or Cat6 Ethernet Cable vs. Cat5.
I called my provider 1st, Comcast, and he 1st reset my Modem, that did not work and then he said that with VOIP it often improves with FASTER BB speed and said I could try for FREE [3 months] their higher speed and see if that worked......I was using 16-21MBs and he boosted it up to 50-69MBs and WALA - - - NO more jitters!!!
Now don't know what I'll do when those 3 months are up.....I can't afford barely my present program with them...I imagine that upgraded s[eed will boost their price $20-30.
Sorry for long winded reply but figure others will be served by reading this info too.
Thanks again, michael
giqcass:
Dircom - That speed test is a nice tool. Thanks for sharing.
Miichael - I'm surprised you are having trouble with the lower tier. I have 2Mbps/0.5Mbps and I don't have any issues. It sounds like you are having upstream issues. Do you have QOS setup?
dircom:
I am out of town taking care of business for my mom. Of course I took my 110 with me!
She has 1 down/384 up. obi worked fine
Had Cox Cable bump her speed temporarily to 3/768
Could not tell much diff
She also has a Captel phone connected to the router (If you know someone who has hearing problems, check it out!!)
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