help needed installing firmware update.

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Shale:
You can go to the local web page and look at Status->SoftwareVersion

If you don't know how to get to the local web page, check back.

Rustifer:
I don't know how.

Shale:
I think I am right on these, but I might be in error. Listen to the voice
to get prompted as to the right thing to do.

Find IP address of your OBi: from your phone dial ***1 and listen for the IP address.
Write it down.

Let a comma represent a pause.

Enable web access from the WAN for your OBi:
 dial ***0,30#, 1, 1


Enter the IP address that you wrote down into the address box on your
browser. If you don't know what a browser is, that means Internet Explorer
or Safari. It could  also mean Firefox, Chrome, etc.

Be prepared to enter the password for your OBi.

Rustifer:
Oops! Google Chrome could not connect to **.***.***.***

Tried IE too, to see if that would make a difference. Same results.

Shale:
When you did the dial ***0,30#, 1, 1
what kind of voice responses did you hear in the phone?

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