Help: "Reason 480" - Can't Dial "011" International Numbers
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drp37:
Hi,
I'm unable to dial "011" international numbers all of a sudden. I get a "reason 480...rejected by the service provider" message.
The only difference between it not working today vs last week was that I had ported my existing (North American) number between this time frame. DigitMap is as below:
(933|*xx|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.)
The number, as how I would dial it, would be "011442083482563". Thanks in advance.
Felix:
check on the device admin screen (Status - call history) what number actually got sent, and over which provider. Also, confirm that you are successfully registered with the provider or send correct credentials (although, if not - you will probably get reason 401 or 403, not 480)
If it is what you expected, then it is a question to the provider...
drp37:
Thanks Felix. Everything checks out OK. Will see if provider has any feedback.
Lavarock7:
Who is your provider? For example, Voip.Ms has the ability to block international calls completely or to specific countries, and it can be done on the account, a DID or by extension.
drp37:
Provider is Anveo. Checked call blocking settings, but nothing out of normal.
UPDATE: This morning, the issue has resolved by itself. Thanks for everyone's comments.
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