Sending All 800/855/866/877 calls to Google Voice Mail
Diana:
I know I can block all Toll Free (800/855/866/877) incoming calls, but is there a way I can modify my Incoming Call Route on SP1 (GV) on my OBi110 to having the calls not ring through to the Phone Port and hence have the calls go to my GV Voice Mail after 5-rings?
Shale:
I suggest posting your existing call route (with any trusted phone numbers modified to 5055551234 or some such). That would make explaining what to do easier. I have a couple ideas, but I am more likely to make an error in the process than some others.
azrobert:
Add the following to the beginning of your SP1 Service X_InboundCallRoute:
{(18(00|88|77|66|55|44)xxxxxxx):},
Edit:
If your current X_InboundCallRoute is just "ph", then replace it with:
{(18(00|88|77|66|55|44)xxxxxxx):},{ph}
ianobi:
Firstly, I should say I know very little about GV, so I’m working in the dark here. azrobert has given you a blocking rule, which should return code 486 “Busy Here”. If that sends the calls to GV voicemail, then problem sorted.
This is a little trick if you wish the incoming calls to get ringing for 25 seconds, then get sent to GV voicemail. You do need to have an spX set up for SIP, real or fake.
Set up a fake voice gateway – I’m using vg1. All settings at default except AccessNumber. I’m using:
AccessNumber: sp2(192.168.1.10:5490)
192.168.1.10 is my local OBi address, but the port 5490 is not in use, so the calls get sent nowhere.
Vg1 does not need to appear in any other DigitMaps etc as you are not using it to dial out from.
Next set up:
Voice Services > SP1 Service > X_InboundCallRoute:
{(1?8(00|88|77|66|55|44)xxxxxxx):vg1},{ph}
Any calls coming in with toll-free CallerIDs will hear ringing for up to 30 seconds, then code 503 “Service Unavailable” will be returned. However, as GV voicemail connects after 25 seconds, callers will hear ringing for 25 seconds followed by GV voicemail.
I have no idea if this is of any practical use for anyone :)
Diana:
ianobi:
The method you described above works great, but I think it rings (?) the phone port. I'm not at the location to verify how many rings, if any. I will verify later today when I'm actually there. I was looking at the call status while the call was incoming.
Quote
Call 1 04/05/2013 08:35:31
Terminal ID GoogleVoice1 SP2
Peer Name
Peer Number 1877NNNNNNN @192.168.1.111:5490
Direction Inbound Outbound
08:35:31 Ringing
08:35:55 End Call
In the google Voice call logs, the incoming Toll Free Number shows up on the GV call logs with a red arrow next to the phone symbol, suggesting that the call registered as a missed call, even though I did get the GV voice mail message before hanging up. This might suggest that the phone may only ring once before the outbound call is made via the fake Voice Gateway (VG4 in my case). If I leave a message it shows up on the GV Log without the red arrow and the play button for the message left in Voice Mail. BTW, I have Anveo set up on SP2 for E911.
Is there any way to make sure that ALL incoming Toll-Free calls do not ring the Phone attached to the OBi110?
I did try the method suggested by azrobert, but there was some issues with the incoming calls showing up on SP2, with a callerid of 877XXXXXXX, instead of the 1877XXXXXXX and eventually I got Anveo's voicemail.
Quote
Call 5 04/04/2013 18:50:03
Terminal ID SP2 PHONE1
Peer Name 877NNNNNNN
Peer Number 877NNNNNNN
Direction Inbound Inbound
18:50:03 Ringing
18:50:25 Call Connected
18:50:38 End Call
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