OBI202 - two lines not working

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Inter:
I've created SP1 for one GV number (GV1) and marked it for phone1
and SP2 for a different GV number (GV2) and marked it for phone2

Strangely - there is no tone on phone2
and when I call from phone1 to another cellular - I sometimes see GV1 and sometimes GV2

What am I doing wrong?

Shale:
When you click on the  name that you gave your OBi in OBiTalk, do you see this?


Configuration Summary
                                                Phone 1 Phone 2
Primary Line for Outgoing Calls Route to:       SP1     SP2
Phone Rings on Incoming Calls from:             SP1     SP2
Voicemail Notification Alert from:              SP1     SP2

Inter:
Yes, exactly this.
Also - when I connect the phone to phone2 - it says "line in use"

Shale:
Do you have a 2-line phone hooked to the Phone 1 jack? That jack has both lines on it... The second pair on that jack is in parallel with the Phone 2 jack's only pair.

Try swapping instruments and cables.

Inter:
Phone2 Jack is now working correctly with GV2
But when Phone1 Jack dials I still see both GV's
How can I tell him to work only with GV1?

I have a very simple phone - how can I know if its 2-line? how can I control it?

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