Prepend CID info to show which line the call is coming in on
nsudds:
I would love to see a feature added to the OBitalk setup to allow prepending the CID information with something to indicate which of the multiple SIP accounts the call is coming in from. I have 3 separate SIP accounts setup but would like to know which one the call is coming in on before answering (i.e. I might answer differently if it's personal, or one of my two business lines)
This could be simple by just adding the line number in front of the caller id name information (if possible).
example:
GV: Bob Smith
L1: Bob Smith
L2: Bob Smith
L3: Bob Smith
L4: Bob Smith
Or any other variation on this concept to show which line is ringing
This way I can look and see L2: and know to answer it as my business line, instead of just answering with the personal greeting or having to answer all calls with my business greeting because I don't know who is calling.
Thanks!
Ostracus:
You could try using distinctive ring to tell between them.
nsudds:
Thanks for the suggestion. This sounds like a good alternative, although I'd like to still see this added as a feature --- could you point me to some info to help with setting up distinctive rings? I did a quick search but wasn't sure how to configure different rings per SIP account -- is this something that can be done via the web interface or handset?
nsudds:
Nevermind, found it -- only had my adapter for a short time, didn't even realize there was an "Obi Expert" configuration screen, this is great.
giqcass:
I have a similar request to yours. Distinctive ringing doesn't cover everything.
http://www.obitalk.com/forum/index.php?topic=5976
Quote
I would love to be able to assign a virtual area code to the other service providers. When someone calls from service provider 2 you can have a distinctive ring but that doesn't work if you are on the phone already. In addition if someone calls you on service provider 2 and you call them back you must manually dial the call and select the service provider. Using my idea a call coming from service provider two would use a virtual area code in incoming the caller ID.
1-555-555-5555 would instead look something like **2-555-555-5555
Then we could see on the caller ID that a call came from SP2 if we were in a call. In addition when we returned the call it would automatically select service provider 2 to place the return call. This would be particularly useful on the new Obi device as it has four service providers but only one phone port.
SMS message already changes the caller ID to add a number to the end. It probably would not be that much work to add something to the beginning of the Caller ID.
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