Outbound Call Routing - Is "Policy Based Routing" Feasible?
ianobi:
You (or your wife) cannot use *98 at the moment, because *98 is a “Star Code” used by your OBi for the Blind Transfer function. To forward *98 to your sp1 provider you need to do two things:
1. Delete *98 from the OBi:
Star Codes > Star Code Profile A > Code28 – delete and leave blank.
I’m assuming that your Phone Ports are using Star Code Profile A.
This means you do lose the Blind Transfer function.
2. Add *98 as follows (I’m using the default DigitMap, yours may differ):
Service Providers > ITSP Profile A > General > DigitMap:
(*98|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
You could replace *98 with *xx if you will be forwarding several two-digit star codes to your sp1 provider.
An alternative way of using the speed dial idea is to use trunk format. For example, instead of **212025551234 use:
sp2(12025551234)
This format totally ignores all digit maps and sends 12025551234 directly to sp2. The only downside of this format is that it only works from the phones attached to the OBi, not from OBiON or OBiAPP.
Torvette:
Hi, and thanks for the input ianobi - it is much appreciated!
However, I think I am missing something here... I have followed your directions, but dialing *98 still gives me the original error message ("There is no call route available to complete your call"), rather than the continuous tone.
It still seems like my "outboundcallroute" config or syntax is somehow causing a conflict with the *98 function....Or there is something else about somewhere in my overall config that is causing the issue.
Here is my current outboundcallroute:
{0:ph},{(1416x.|1647x.|1289x.|1905x.|18x.|1613x.|1514x.|1519x.|1604x.|911):sp1},{(Msp2): sp2}
I will keep digging.
ianobi:
I was assuming a conventional setup – always a dangerous assumption in this forum :)
Service Providers > ITSP Profile A > General > DigitMap = (Msp1). At default (Msp1) occurs in the Phone Port Digit Map and the Phone Port OutboundCallRoute. This means that any changes made to (Msp1) will occur in both places. However, you have taken an unconventional approach by not including the DigitMap (Msp1) in your Phone Port OutboundCallRoute.
The result is that my first post only got you past OBi intercepting *98 to use as its own Star Code and made *98 an “allowed number” in your Phone Port DigitMap. To get *98 routed out on sp1 change your OutboundCallRoute to:
{0:ph},{(*98|1416x.|1647x.|1289x.|1905x.|18x.|1613x.|1514x.|1519x.|1604x.|911):sp1},{(Msp2): sp2}
Torvette:
That did it! Please accept my genuine thanks, and hope that I can someday repay the favour!
So close, yet so far! My case is another example of how a little bit of knowledge is dangerous! :-[
If I understand correctly what we did, I see that, because I am specifying EXACTLY what goes out SP1, anything except what was in that list of are codes would go out SP2. Google Voice has no idea what to do with *98, so we needed to include that in the outboundcallroute to ensure *98 goes to SP1.
Yeah, I guess my outboundcallroute is unconventional. The goal was to have the Obi automagically make intelligent decisions about how to route calls by area code, to eliminate the need to prefix the call with "**2"... again, for the sake of the picky wife.
ianobi:
You may not want to mess with something that works, but here’s a suggested dial plan that should work much faster. Using rules such as 1416x. adds a lot of delay in sending out digits as the OBi does not know how many digits to expect and waits for up to ten seconds to see if you have finished dialling.
In this setup put all of your OBi202 digit maps and OutboundCallRoutes back to default, which includes the following settings:
Physical Interfaces > PHONE Port 1> PrimaryLine: SP1 Service
Physical Interfaces > PHONE Port 2> PrimaryLine: SP1 Service
Then you only need change one DigitMap as follows:
Service Providers > ITSP Profile A > General > DigitMap:
(*98|(1416|1647|1289|1905|1613|1514|1519|1604)xxxxxxx|18(00|88|77|66|55)xxxxxxx|911|<**2>(Msp2))
Numbers such as 1416xxxxxxx will go out via your Primary Line, which is sp1, with zero delay. Same for *98 and 911. Other numbers that match (Msp2) will have **2 automatically prepended to them and be sent out via sp2.
Of course, we have not so far looked at sp3 and sp4 …
Why not have a go – you have nothing to lose but your sanity :D
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